At 7.10 AM -0800 3/19/02, Dennis B. Swaney wrote:
>At 9:22 -0500 3/19/02, Gene Merrritt wrote:
>>On Monday, March 18, 2002 11:24 PM, Anne Keller-Smith
>><[EMAIL PROTECTED]> wrote:
>>
>>>What's up with Circuit City? I went to my local one and they had no Macs
>>>at all. Are the Macs only at those in larger cities?
>>>
>>>Anne Keller Smith, Webdesign
>>
>>
>>Circuit City will no longer be carrying Apple stuff.
>>They've been getting rid of what they already have.
>>Don't know why, though.
>
>Apple's decision. No Macs in CC or Sears. They are still at CompUSA &
>Fry's, though for how long is anybody's guess. Apple is screwing up
>again.

I don't know about the "Apple is screwing up again" part. I haven't 
been to any of the CC's or Sears' here in Austin, but in Houston and 
Dallas the Mac shopping experience was horrid in these stores... the 
Macs were never working and the salesmen damn near wouldn't LET you 
buy one. Every once in a while the Sears would have someone 
knowledgeable demoing iTunes and iMovie, but the Sears salesman 
wouldn't be anywhere to be found, so even if you liked the demo, it 
was still extremely difficult to purchase anything.

I've read similar reports of such things on MacNN, Macintouch, As The 
Apple Turns, Mac OS Rumors, and even read it on LEM lists from time 
to time. Apple was in Sears years ago and pulled out for these same 
reasons, they only recently went back into Sears again.... I'm 
guessing CC and Sears are more to blame for this than is Apple, 
unless you want to fault Apple for going back IN to those stores in 
the first place.

Frys and CompUSA, on the other hand, are excellent examples of what 
the Mac shopping experience should be like. Granted, the sales staff 
isn't always Mac-friendly, but I've yet to go into either one of 
these 2 and encounter genuinely Mac-phobic staff. The machines are 
will maintained (especially at the local Frys) and there's usually at 
least one staff member handy who actually knows about Macs....

We have both Frys and CompUSA here in Austin.... even though it's a 
further drive, I've found myself shopping at Frys more often, and 
here's why: the Macs on display are not only in working order, but 
all of the demo software is working flawlessly, they have machines 
with digital still cameras AND camcorders hooked up and working with 
iMovie and iDVD, they have demo machines of Apple's entire product 
line (even the new iMac, the Cinema Display, and the 14" iBook), they 
have all the promo material (flyers, leaflets, etc) laid out, and 
there's always someone on-hand to answer questions and help you out. 
I've been the the Apple Retail Store in Dallas... and the Frys here 
in Austin is barely a step down from that experience.

If Sears and CC were providing even 1/10th the Mac shopping 
experience that either Frys or CUSA were providing, I would bet Apple 
would still be selling Macs there.

-- 
Jeremy Derr             <[EMAIL PROTECTED]>

Any statements herein represent my opinion and do not represent those 
of my employer. In fact, they don't even know that I know how to use 
a computer. They don't think very highly of me, it seems. At any 
rate, I'm probably just spouting off about things I couldn't likely 
comprehend, so please just ignore me.

-- 
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