And how exactly do they determine the date that the computer was put on the showroom floor as a demo unit?
Just wondering, Kevin Avery On Wednesday, April 24, 2002, at 05:53AM, Jeremy Derr <[EMAIL PROTECTED]> wrote: > >On Tuesday, April 23, 2002, at 11:37 PM, Amber wrote: > >> Hi there, >> >>> Another AppleCare seller representative warned me about chains like >>> Circuit City and Sears selling demos with the claim that the warranty >>> is >>> valid from the date of sale when Apple considers the date of sale not >>> the day the chain sells it but the day it was put on the showroom >>> floor. >>> He claimed he had spoken to many disappointed buyers who were shocked >>> to >>> learn this. >> >> I was told by Apple that the date of sale is the day that I purchased >> the computer which correspond with the date on the final receipt. It >> doesn't make sense that they would go with the date that it was on the >> showroom floor. Why should the buyer be penalized or have time deducted >> from their warranty when they don't even have the computer ? It would >> be great if Apple could get their story sorted out on this eh ? > >Demo machines are actually purchased by the reseller and are not >considered part of their sales inventory; it's the property of the >reseller, not the distributer (who technically own the salable >inventory). Since it's capital inventory of the reseller, and actively >being used, the warranty has begun. It's not a "new computer" anymore, >it's been unboxed and cannot be returned through the distribution >channel; the distributer won't take it back, it's not their >responsibility anymore. If the unit, while it's on the showroom floor, >ever needs repair.......... it's done under warranty......... which >means the warranty must have started already. -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | SPECIAL LIST PRICES - Apple iMac CDROMs from $79.99, iMac DVD CDROMs from $99.99 3 port USB Hub $14.99, 40GB Hard Drive Upgrades $119 <mailto:[EMAIL PROTECTED]> Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
