Bruce,

Once again, you have saved the day, and we thank you very much.

I didn't see any user-specific Network Preferences (just Diagnostics
and Utility) but in Keychain, I deleted the pop-server item and, when
I finally remembered the password, her iMac was instantly rejoined to
our network. I don't really know enough about such preferences, but I
know your suggestion worked and my wife is happy!

Steve


>
> Delete her network preferences (/Library/Preferences), and any  
> reference to the network in her keychain (use Keychain Access for  
> this.) and try reconnecting to the network. This has fixed similar  
> problems with wireless in my experience.
>
> --
> Bruce Johnson
> University of Arizona
> College of Pharmacy
> Information Technology Group
>
> Institutions do not have opinions, merely customs
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