No Jack, she said she has a G4 iMac; that's the one with the guts in a
hemisphere and the integral monitor on a stalk!  Also known as the flat
panel iMac (or the Anglepoise!)

I do have two of these, (which still work)  but unfortunately I do not know
why she has been unable to upgrade it to 10.4 11. Possibly a firmware
issue, although MacTracker does not list a firmware update.
Patricia do you have the original 10.4 install disc? Doing a clean install
from this disc may work? Possibly  a PRAM reset (using 4 fingers press down
alt, command, p and r keys together before the 'BONG" sound when booting
may help.
I'm sure someone on this list may have more knowledge of this machine's
foibles.

Dan, (sent from my MacPro 3.1!)

On 25 March 2018 at 23:40, Jack Suggs <jhs...@gmail.com> wrote:

>  Patricia Lynch, you have a G3 iMac 'Snow', yes?
>
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