Yes but they had 3rd party developers and that is what Vircom was.

Tim D


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Jonathan
Sent: Tuesday, August 07, 2001 2:22 AM
To: [EMAIL PROTECTED]
Subject: RE: [imail] Imail 7.0 Web Service crashing after
installingtemplates

I thought Worldgroup (previously known as MajorBBS) was Galacticomm?

Jonathan

At 02:19 AM 8/7/2001 -0500, you wrote:
>I have done business with Vircom in the past and they have some pretty good
>products.  I was buying products from them back when they made a package to
>bring a dos based BBS online (worldgroup) and it was a pretty nifty product
>at the time.
>
>Vircom = good people.
>
>Tim D
>
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Slade
>Grove
>Sent: Tuesday, August 07, 2001 12:43 AM
>To: [EMAIL PROTECTED]
>Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
>Subject: RE: [imail] Imail 7.0 Web Service crashing after installing
>templates
>
>Well...
>
>I for one am not happy camper about this crappy release of Imail 7.0x.
>There are WAY too many bugs and it should have never been released
>without further testing in real world environments. We pay roughly $2500
>per imail server license. Support has been almost non-responsive with
>the same drone answers of "we're not aware of that" or "we're looking
>into it" or the latest "we know, we'll fix that in the 7.03 release."
>
>We have discovered and reported two serious bugs to IpSwitch and we
>don't even get as much as a "thank you" for being the bug finder of what
>is supposed to be a solid, commercial, gold, or whatever you want to
>call it, final release.
>
>They are taking way to long to respond to support calls, way to long to
>release additional hot fixes for things that they know are impacting
>some of us and thus, our customers. Heck, I still have support tickets
>open they haven't even taken the time to call me back on (it's going on
>3 weeks now).
>
>I've just about had it with the complete lack of concern for serious
>customer support and customer concern by Ipswitch. They've got our money
>and they don't seem to give a rats you know what that we're having
>problems, well, at least the support department does care.
>
>We did in-fact go out an purchase Vircom's VOPMail (www.vircom.com) last
>week to get some of our clients back on-line, because iMail decided it
>didn't like the host name.
>
>We paid approx 2K for what seems (in our test) like a much more stable
>product. Yeah, it doesn't have a pretty calendar like iMail, but it
>doesn't work anyways and is way different the documentation on the thing
>(has anyone actually read the 7.0 printed manual? It's obvious that they
>technical writers are talking about almost a complete different
>application then what the developers released), so who cares.
>
>Stop adding crap to the app, and fix the core product. I would rather
>have a stable POP and SMTP server with a working web interface then a
>calendar that is supposed to sync to Outlook. Add it after you get a
>stable core product. Even 6.06 wasn't all fixed. It still has problems.
>Fix the Core and then worry about the rest of the bells and whistles
>later. Geeze.... That's just common sense.
>
>BTW.. Has anyone seen the RC2 of Win XP Pro? I swear the GUI designer
>must have been hired from Playschool or Sesame Street. What is up with
>the toyish looking interface?
>
>All I want is a support department that actually cares and is
>responsive, and a mail server that runs without issue. Ipswitch
>certainly hasn't delivered this time around. I knew I should have stuck
>with 6.06.
>
>Yes.. The "paying through the nose" comment was a little off, but I can
>see and understand his meaning and I feel his pain, so-to-say.
>
>Ipswitch messed up and they don't want to admit it, or even say "sorry,
>we released a buggy app to make a quarterly deadline."
>
>I'll get off my soap box and stop ranting, but Ipswich, ya messed up...
>Admit it and Fix it!
>
>Sincerely,
>
>Slade @ Here, Inc.
>
>__________________________________
>Slade Grove, CTO
>Here, Inc.
>2120 N. Central, Ste 220
>Phoenix, AZ 85004
>602.276.8200 x101 Voice
>602.276.8300 Fax
>www.hereinc.com
>Register your internet domain today
>at www.RocketNIC.com for only $12.95
>per year.
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
>Daniel Lubin
>Sent: Monday, August 06, 2001 10:48 AM
>To: [EMAIL PROTECTED]
>Subject: RE: [imail] Imail 7.0 Web Service crashing after installing
>templates
>
>
>
>I'm having the same issue, as I'm sure many people are ... But let's be
>realistic - Unless you paid a different price than the rest of us, you
>certainely didn't "Pay Through the Nose".  I will admit to a lot of
>irritation at ipswitch for what they put us through to prove an issue is
>real, then to fix it.
>
>-Dan
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
>Hostmaster WorldWEB
>Sent: Monday, August 06, 2001 12:10 PM
>To: [EMAIL PROTECTED]
>Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]
>Subject: AW: [imail] Imail 7.0 Web Service crashing after installing
>templates
>Importance: High
>
>
>Hi Steve
>
>Unfortunately I have the same problem and until now no solution for
>it...
>
>Obviously there isn't a solution available from Ipswitch. I think I paid
>through the nose for this programm - right now it isn't worth the money
>and I seriously think about using other products.
>
>Martin
>
>
>
>
>-----Ursprungliche Nachricht-----
>Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]Im Auftrag von
>[EMAIL PROTECTED]
>Gesendet: Sonntag, 5. August 2001 06:38
>An: [EMAIL PROTECTED]
>Betreff: [imail] Imail 7.0 Web Service crashing after installing
>templates
>
>
>
>I just recently purchased the Web Templates and installed them on my
>server.  The config is:
>
>Was Imail 6.06
>Upgraded to Imail 7.02 with hotfixes
>Installed Web templates for version 7.0 with hotfixes.
>
>Windows 2000 Server with SP2
>Compaq Proliant DL360
>640 meg RAM
>Dual PIII 833 Processors
>Compaq Smart 4DH Array Controller
>Mirrored System Volumes
>RAID 5+1 Data volume
>
>This server has been in production for more than six months running
>Imail 6.0x without any problems.
>
>Now with Imail 7.02 and the v7.0 web templates, the Web Mail Service
>crashes every few hours.  Sometimes I also have Internet Explorer crash
>on my Windows ME client when trying to access my site.  Any suggestions
>and has this error been reported before?
>
>Thanks,
>Steve Brewer
>Mailstates Incorporated
>http://www.mailstates.com
>
>
>
>
>
>
>
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