List,

I am having some issues with the session timeout as well.  It seems no
matter what action I take while in KWM (read, send, refresh) the session
setting in config_SessionExpiresXMinutes.cgi will log the user off.

So if my setting is 90 in config_SessionExpiresXMinutes.cgi, I can read and
send new messages (do whatever) for 90 minutes and then KWM politely logs me
off, almost like the session timer isn't being reset by user actions.  My
config_RefreshEveryXMinutes.cgi file is set to 8 minutes.

Is this what your referring to Christian?

-----Original Message-----
From: Ron Hornbaker [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 14, 2002 11:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [imail] Session Timeout


> Again, some users complain that they are getting kicked off after a few
> minutes. While I can explain these kick-offs after a *few* minutes
> (probably a network issue), I have found the following:
>
> When you leave a session with KWM idle, the session expires after 60
> minutes (log snippet below).
>
> In the logs, twelve checks for new mail are noted (every 4 to 5 minutes,
> which is set by config_RefreshEveryXMinutes.cgi), we have no indication
> about an error, it just loads logoff.xxxxx.cgi.
>
> Is it just coincidence that only 12 repeats are possible (remember the
> 12 minutes timeout in IMail)?
>
> Can anyone have an idle session of more than 60 minutes?

Sorry to ask the obvious question, but did you try changing the
config_SessionExpiresXMinutes.cgi file to something other than 60?

-Ron






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