Jim,

The Klez code isn't doing in harm when it causes the window to refresh to
a page not found error, but I agree it's annoying. Our next release of KWM
will make the auto-preview feature an option. In the meantime, you can
turn off auto-preview using the instructions here:

 http://support.answertrack.com/?kb=865

-Ron


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Jim
> Cohen
> Sent: Tuesday, May 07, 2002 11:40 AM
> To: [EMAIL PROTECTED]
> Subject: [imail] Klez virus problems
>
>
> I am having some trouble with the Klez virus.
>
> This is the first virus I've had cause problems with my Imail/KWM
> setup.  Messages with the Klez code in them are executing if the
> message is shown in the preview pane.
>
> Upon an infected message starting to display in the preview pane,
> my browser then changes from the usual KWM layout into a single
> frameless window showing a page cannot be displayed message.
>
> Can someone explain how these are executing with no action (other
> than previewing the message) by the user?  Is this exploiting
> Outlook (on my system but never used), Internet Explorer, Imail,
> or KWM?
>
> Any suggestions for patches, fixes, rules, etc. to solve this?  We
> are a very small operation (less than 10 users) and can't afford
> Declude or Imail AV.  We do use anti-virus software on the mail
> server and all clients, and its catching everything but these
> messages in KWM.  If the same message is read in a webmail program
> (ie Oddpost) other than KWM, our AV software catches the virus as
> an infected attachment.
>
> I'd like Imail/KWM not to run things without getting an OK from
> the user, any suggestions for this as well?
>
> We are running Imail 7.06 with all hotfixes for that version, KWM
> 2.0.9, NT 4.0 Sp6a with all current updates.  Also, the browsers
> we connect with are IE 5.5 Sp2 on Windows with all current
> security fixes.
>
>
> Thank you,
> Jim Cohen
> [EMAIL PROTECTED]





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