No, the number of user accounts is not your problem.

I'd say that those clients that expect attachments should have the 'time
between POP3 checks' set to be greater than the time to download all messages
and attachments. Many clients today come with this set to 1 minute or shorter
and that is much shorter than necessary and WAY too often for normal mail. Set
to 5, 10 or 15 minutes, depending on network connection speed (longer for
slower connections) and the time to transmit the attachment size you expect.
If the user is dialup and expects 1Meg attachment, that could take 10 or more
minutes, so set to 15 minutes between mail checks. On a local network with the
same 1 meg, it could be 1 minute, but I'd still recommend it be set to at
least 5 minutes. There is no need to check a mailbox every minute or 2.

Please note that this would, in effect, reduce the number of concurrent
connections, too. (users checks less often, so less checks are being performed
overall and at any one time).

If one telnets to POP3 server, there are some numbers at the end of the '220'
line. The first shows number of connections since last restart and the second
shows the number of current connections. Even in systems with lots of users,
the second number usually ranges around 15-25.

Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
URL for List Servers: http://www.ipswitch.com/Support/mailing-lists.html


In reply to 21 Jun message from [EMAIL PROTECTED]:

>I am dealing with an irritating problem of customers getting
>disconnected from the mail server during a download of a large mail
>attachment using a POP3 client.  I'm running Imail 5.04 on WinNT 4 SP5
>on a Pentium II 333 with 128MB RAM.  I found the following article on
>the kb at: http://support.ipswitch.com/kb/IM-19980119-DD02.htm 

>Question/Problem: How many concurrent connections can IMail Server
have?

>Answer/Solution: Somewhere around 500 concurrent on POP3, 400 concurrent
>on
IMAP4. 1000 concurrent on inbound SMTP connections, 500 concurrent on
>Web Messaging. These are approximate and are based on a Pentium 200 with
>64
mb of memory, 256 mb of swap space and 1 gb free disk space, NT 4.0
>server, no other apps running, one test at a time.

>There are no actual programmed limits (except in Web Messaging @ 500) 
>and are dependent on lots of variables.

>We did write a test app a long time ago and can far exceed the numbers
>specified above but performance degrades around the numbers given.

>The nature of POP3 (in normal delete mode) and IMAP4 (in normal 
>disconnected mode) allow a considerably higher number of "apparent" 
>concurrent users. The numbers above are for actual concurrent 
>connections. Real use would provide "apparent" numbers higher than
above
>(except web messaging).

>We have only about 3,500 users on our server, could this be my problem? 
>Is
there any way to monitor how many concurrent POP3 sessions are
>active? 

>________________________________
>Justin Ellison
>[EMAIL PROTECTED]
>Internet USA, LLC
>234-6413
>800-603-3502
>http://nebi.com



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