had a customer call up, and he uses the webmail exclusively, he says that
since friday, whatever messages are marked as read are being deleted from
the mailbox and they are not staying on the server. for example, if he had
20 messages and he read them all and deleted all but 5, those messages
should stay on the server unless he deletes them himself. but the next day,
the mailbox is empty except for the unread messages that have come in since
the last session. What might explain this?

He says he doesn't use a mail client so the messages aren't being cleared
that way....I also suggested maybe his account was compromised somehow and
someone else is dl'ing them, but that is a remote possibility IMO...but we
changed the PW anyways, just to be safe...

Any ideas?

Thank You,

Tony Poisson
Tidalwave Network Administration
[EMAIL PROTECTED]
ICQ# 12481464

Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

Reply via email to