Sounds like they are using an older version of the IE built in
to Compuserve.  However, I do not think there is going to
be anything you can do on the server end or in the web
templates to fix this for them.  Possibly if they can use an
external browser through their compuserve connection
and update to some newer.

You are running the latest templates?  Not sure what the latest
would be.

Dusty

----- Original Message ----- 
From: Tonya Pope <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, September 03, 1999 12:45 PM
Subject: [IMail Forum] Imail & Compuserve


> Hi all,
> 
> I had have a customer using the browser interface who's internet
> connection is thru compuserve.  They are having problems REPLYing to
> emails.  They can send without any problems but compuserve tells them:
> 
> "Internet Explorer cannot open the Internet site
> http://-domainname-:8383/xae819b9e9292cf9bcc726a0fa8/sendmail.14945.cgi.
> The server returned an invalid or unrecognized response."
> 
> They are using compuserve's browser (guessing its an IE-based variety).


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