You can't do anything about it except complain right to IpSwitch to fix it in their 
next release.  It's not a bug so much as functionality they either missed or skipped 
over.   To clarify the problem more succintly it occurs when you forward an <EMAIL 
that has attachments> as an attachment.  The attached EMAIL does not get recursively 
decoded.  IPSwitch should be aware of the problem as we have brought it to their 
attention several times.

Ivan Leung wrote:

> hi all, i've posted this question before, but i've got no response.  i'll try this 
>one more time. hope someone out there could help me, especially those folks from 
>ipswitch.
>
> when users receive forwarded message with attachment, ie. gif files.  the attachment 
>is unreadable, it became something like the followings when viewing it with the web 
>interface. however, if the message is loaded and read with a POP3 client, the 
>gif(attached) file will be readable.  Is that a bug or some settings I'm missing here.
>
> Please help!!
>
> >  <<DAD_LIKE.JPG>>  <<PET.JPG>>  <<PORTERS.JPG>>
>
> ------_=_NextPart_000_01BF240E.BD50318D
> Content-Type: image/jpeg;
> name="DAD_LIKE.JPG"
> Content-Transfer-Encoding: base64
> Content-Disposition: attachment;
> filename="DAD_LIKE.JPG"
>
> 
>/9j/4AAQSkZJRgABAQAAAQABAAD/2wBDABALDA4MChAODQ4SERATGCgaGBYWGDEjJR0oOjM9PDkzODdASFxOQERXRTc4UG1RV19iZ2hnPk1xeXBkeFxlZ2P/2wBDARESEhgVGC8aGi9jQjhCY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2P/wAARCAHCAd4DASIAAhEBAxEB/8QAGwAAAQUBAQAAAAAAAAAAAAAABQABAgQGAwf/xABMEAABAwIEBAMEBwMJBwQCAwEBAgMEABEFEiExBhNBUSJhcRQygZEWI0KhscHRFVLhJDNUYnKSk7LwJTQ1Q0SC8VNjc6ODojZFVWT/xAAaAQADAQEBAQAAAAAAAAAAAAABAgMABAUG/8QAMhEAAgIBAwICCgICAwEBAAAAAAECEQMSITEERNRBRQiMjNSYZGx8HGBI0I0ocHR4f/aAAwDAQACE
>
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