Decisions are best based upon facts as opposed speculation.

Why the mystery about the new cost of SA? Why can't IPSwitch be
upfront, rather than sell the idea of buying an SA at the prevailing
cost?


Wednesday, November 9, 2005, 6:35:28 PM, John T (Lists) <[EMAIL PROTECTED]> 
wrote:
JTL> Responding to several posts and further information. What I am going to 
post
JTL> is my thoughts/opinions/knowledge based on what I have read, those I have
JTL> talked to now and in the past, reading between the lines, and my gut
JTL> feelings. And believe me, my gut is way too big.

JTL> First of all, we all know and understand that Ipswitch really took a turn
JTL> for the worse around 3rd quarter of 2004. (It may have even been a little
JTL> earlier.) Just prior to that our beloved John Korsak left to pursue other
JTL> interests. With that, a new management team was in place at Ipswitch. Part
JTL> of the management was Jill Jones. My conversations with her at the time of
JTL> ICS introduction left me with a bad taste, albeit one I was able to accept
JTL> under my circumstances. That new management team basically turned a deaf 
ear
JTL> to the needs of many us, being ISPs and small to large hosting providers.

JTL> Well, it appears that Jill Jones is either no longer with Ipswitch or has
JTL> been reassigned to a lesser role and Kevin Gillis is now in charge or major
JTL> part of Product Management. I am not sure what his exact title is. 

JTL> The gist of this is that Ipswitch decided in the second half of 2004 that
JTL> they wanted to pursue a different cliental, underestimating the value of
JTL> their current client base at that time. In doing so, they alienated many of
JTL> us, and lost a lot of business which was not recovered in their new focus
JTL> like they thought it would. Now they have a new/revamped management team in
JTL> place and have realized the harm that was done and are making progress
JTL> towards resolving that. Are they going to win back everyone who left, no.
JTL> Are they going to please everyone, no. But they are trying, and they are
JTL> listening.

JTL> It appears that they are now going to offer Imail in 3 forms: Standalone,
JTL> Secure server, and a complete Suite. Each will be offered in 5 levels based
JTL> on users: 25, 100, 250, 1000 and unlimited. Personally, I would have like 
to
JTL> seen 100, 250, 1000, 5000 and unlimited. Although I do not know what 
exactly
JTL> the new prices will be for standalone, from what Kevin told me on the phone
JTL> while I was driving home I for the most part accept as sensible what the
JTL> pricing will be except like I said I feel drop the 25 and add 5000. 

JTL> So what does my rambling mean?

JTL> If you have Imail standalone with/with out a current SA I recommend the
JTL> following:
JTL> If you have under 100 users, wait for the new SA pricing.
JTL> If you have over 1000 users, purchase a Imail Professional SA now.
JTL> If you are between those amounts, you could save some money or spend a
JTL> little more money if you buy a SA right now.

JTL> It also means I will continue to use Imail and offer my support/assistance
JTL> to others when I can, continue to offer Imail support services to clients
JTL> and once again offer Imail as a possible solution for clients.

JTL> John T
JTL> eServices For You



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----
Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
[EMAIL PROTECTED]       http://www.inetconcepts.net
(972) 788-2364                    Fax: (972) 788-5049
----


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