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After 15+ installation attempts, and over 3 hours on the
phone with Ipswitch tech support I finally have a running version of Imail
2006. Upgraded from 8.15x.
Users are VERY UNHAPPY with the new version.
Top few complaints so far:
The web interface has no "Print" functions. I never
heard of an email client that didn't want you to print messages. You can
right click and print most things, but not all. This is a major screw
up. People want to print their messages... DUH.
Web calendarding is all but gone. No link to
calendaring on the web interface. I know you can tell people how to get
there, but this is a perfect example of a rush to market mentality.
Many things do not work from an Admin standpoint.
The list user section doesn't work, you can't list more than one relay for
address, and just a bunch of other issues. Very sloppy work.
The web interface is S - L - O - W. We put a
brand new server in place with lots of power and the network tests are
impressive, but even on a 100 mb/s line it is slow. I don't think many
will put up with it for long.
I am entirely sick and tired of the activation
process. Every repair install puts you back at square one and once you are
out of activations you have to call and beg Ipswitch for more.
We've now got too time and money invested in 2006 to
jusify dumping it, but I wish we had gone with SmarterMail. Maybe it
wouldn't have been any better, but I sure don't read about these issues at their
site.
This is a sad day for Ipswitch... a company that put out a
good, basic, solid email server that was easy to install and configure.
Those days are gone.
-Joe
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