I hope that there is no one out there bought this product to use tomorrow...
I don't touch my production servers for upgrades until I have test servers running the product for many months... My problem is, and will be, this product is not even close to release worthy, to many are trying to snow us otherwise... If and when I can get this to run correctly on a test server then it will sit with several hundred test accounts/users who get free accounts so to speak and then it will run and run until it appears I can leave it alone... Having said that; You know, I have there ftp products' I have there network management tools and there email product... I've demonstrated to them I am a loyal customer with my dollars... I would like to upgrade to the next level but I would like that next level to be substantially functional before I buy in - when I purchase something I like to feel I am getting something for my money - I DID NOT with 2006... So I am here now... lets look to the next best thing and that would be the clock does not start ticking on my s/a agreement until there is a truly working product... As for all those outside the list who bought in - Ipswitch might not like it but hey if you release something that doesn't work you ought to accept responsibility for it... I assume there are enough buyers out there that the attorneys of the world would love to chase them - I hope that Ipswitch is smart enough to be proactive and cut that off to avoid that - we ought to be pushing for that because if it were to happen we would all be losers too... nobody wins in those things - except the suits... Richard -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Thursday, January 19, 2006 3:23 PM To: [email protected] Subject: [IMail Forum] 2 cents for Ipswitch I just want to say something in support of Ipswitch here considering everything that I have been seeing. For many years, the product faltered...and then they screwed us pretty good when ICS came along...but that was before. It's clear as day to me that they have taken steps to rectify much of what was wrong with their customer relations and also improve the product in the most important ways for it's users. I don't expect any miracles, nor should anyone here, but I'm certain that my patience will be rewarded. For those having issues with the 2006 release, please keep in mind that biting the bullet and upgrading early to a new version that changes some things very fundamentally is bound to have some caveats that come with it. While I appreciate the fact that some are willing to upgrade and test the waters before I do, I also believe that it is unwise to do so without a strategy to back out of the changes, or for environments where it can have a large effect on one's business. It it not good practice to jump to a new version quickly and then point the finger solely at Ipswitch because from my standpoint as an onlooker, the issues that exist are clear and it didn't take that long to see what would transpire. Those that have rushed to upgrade and are having severe difficulties should consider refining their own approach to any new major software release. Clearly Ipswitch is working on fixing the bugs that have been popping up, but there is a general lack of patience around here that has grown to the point that it can be detrimental. Ipswitch's timing is not an issue at this point, and rushing things can have much worse consequences, not to mention discouraging the people that do this work when surely they are trying hard and seem to have good direction. If you take for granted Ipswitch's best intentions here, those with patience will surely be rewarded with a much improved Web interface before long. Just another opinion of course. Matt To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
