I'm afraid this one is driving me nuts...  We are running iMail 5.06, with
multiple virtual domains using an external database (Access).

On two domains, we are having users report problems with people not being
able to send them attachments larger than approximately 1 meg.  I have tried
changing the settings for the max message size and max mailbox size to both
zero, and 10,000,000 with no change in symptoms.  I've changed the defaults
for the domain to both with no change in symptoms.

The problem only occurs on inbound mail from other MTAs.  Other iMail users
on the same system can send large attachments to the mailboxes that
(otherwise) have the problem without error.  Sending a large attachment from
an external MTA results in the external MTA receiving a "552 - Maximum
Message Size Exceeded" message during the SMTP transfer.  Nothing is ever
logged to the SMTP log on the receiving end -- not even the attempt to
receive the message, let alone the error.  Even with the SMTP logging set to
"Debug".

One domain has had this problem on all of it's mailboxes for about 6 weeks.
At one point I deleted the domain, re-added it, and set the mailboxes back
up.  This solved the problem for this user for around 2 weeks, and then it
came back.  No changes were made to the settings before the problem
returned. I've attempted to solve it again by doing the same thing with no
luck.  I've tried deleting the domain and setting it back up using the iMail
database instead of the external database with no luck.

A second domain reported starting to experience the problem on Monday.  They
appear to be in the same situation and nothing I can think of to do has
helped.  I've double checked the settings in the external database.  I've
checked the registry to make sure it was set correctly.

Does anyone have any ideas?  I'd love to move to v.6 and see if it goes
away, but 6.02 doesn't seem stable enough for us to run in production yet.

Thanks

- Chuck Lawson


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