|
Kevin,
On a side note I see this issue in 8.2x as
well. I have to reset smtpd every couple weeks or so because the VM of the
smtpd service will climb out of control.
Darrell
----- Original Message -----
Sent: Friday, June 30, 2006 8:13 AM
hello all,
yes,
this is an elusive one.
we
have 2 documented reports that have come into TS. the second customer is
waiting to get permission to purchase and install a new NIC card and expects
to install the upcoming 2006.1 to see if the issue is
resolved.
if
there are others seeing a leak with SMTPd32 with IMail 2006.xx, please contact
me directly ([EMAIL PROTECTED])
and we'll see if there are common issues that we can track down.
again, we are trying to nail this but we are currently unable
to.
bye
for now,
kg
You guys blamed it on
everything but your own software for months and then when there was another
customer with this problem you decide you need 3. I'm sorry this is
something you struggle to figure out but that's why I have an SA. It also
shouldn't matter how much time you spend fixing the problem but you should
fix it. This has gone on for FAR too long.
For those of you who are
not familiar with our problem:
More than 6 months ago we reported a
memory "leak" or "racing" problem to ipswitch using 2003 which causes us to
restart smtpd32 twice per day. Our server is a standard Dell 1750 (latest
drivers) running Windows 2003 server (fully patched) and Imail 2006.3.
First, ipswitch blamed MxGuard then we were told it's our hardware because
no one else has "our" problem. The final recommendation was to change out
the NIC which works perfectly according to every test dell provides. When
another customer came forward with the EXACT same problem we're now hearing
they want 3 customers.
Yes, they spent time on this but still no
solution. I was even told at one point that they've spent more time on this
than any other customer. So what? There's a problem with the software and it
should be fixed.
My apologies to those in support that did their best
but I just need this working correctly.
Kevin Gillis wrote:
hi bill,
sorry but we have reached out to the other customer experiencing
this issue -but have not heard back. we are still working on getting
other reproducible situations as this.
bye for now,
kig
any idea when our memory problem is going to be
fixed?
Kevin Gillis wrote:
hi bill,
thanks for sending - pretty good offering...mySQL powered
too.
bye for now,
kg
In case you didn't already know about this:
http://www.hmailserver.com/
It
looks like it's a single version behind you at this
point.
Bill
|
