Kevin, Who is working on this so I know who to expect a call from?
Bill Foresman Matrosity Hosting www.matrosity.com 850.656.2644 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Doherty Sent: Sunday, October 29, 2006 9:40 PM To: [email protected] Subject: Re: [IMail Forum] 2006.1 slow web logon issue And I start calling my customers when they get over 1000 messages and 20MB in their accounts! -d ----- Original Message ----- From: "Matrosity Hosting" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Sunday, October 29, 2006 9:24 PM Subject: RE: [IMail Forum] 2006.1 slow web logon issue > > Kevin, > > Since an export of my registry is reproducing the problem on your end this > should be something that can be resolved without my having to wait on > 2006.2 > which is at least a month away. > > Bill Foresman > Matrosity Hosting > www.matrosity.com > 850.656.2644 > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Matrosity > Hosting > Sent: Sunday, October 29, 2006 2:43 PM > To: [email protected] > Subject: RE: [IMail Forum] 2006.1 slow web logon issue > > Everything was fine with 2006.04a on the same box > > Bill Foresman > Matrosity Hosting > www.matrosity.com > 850.656.2644 > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Doug Traylor > Sent: Sunday, October 29, 2006 2:13 PM > To: [email protected] > Subject: Re: [IMail Forum] 2006.1 slow web logon issue > >> Here are a few questions to anyone experiencing this issue. > > I know I wasn't complaining, but I'll answer anyway :o) > > The webmail in the first versions of 2006 were very disappointing in > performance, but have improved continually and dramatically to the point > where I tend to like it. It is still noticeably slower than the old > webmail > in 8.22 but I attribute this to the new gui format and the difference in > my > test and production servers. Yahoo's new webmail is similarly slower than > their old style, and Microsoft's new hotmail, Live is also slower than the > old Hotmail. None of my client computers are what you would call fast, so > I > believe it is a combination of the added functionality slowing down on my > system as well as on the server. Still acceptable if the programs work as > expected, but I would love an additional reduced functionality, lightning > fast version for our users on 566 Celerons like the original Imail webmail > that we could optionally run concurrently with the new version. > > FYI I am not experiencing a terrible slowdown issue as far as I can see > running 2006.1 on our test server. > This server is a Dell desktop tower, 1ghz P-III with 512MB ram and a 40GB > IDE 7200 rpm Imail drive, very little activity or usage and just receives > email tagged as spam by our production system to simulate email flow. > I am the only one that logs onto the webmail there although we have done > some testing with multiple users logging on at the same time. > > All testing was done locally with a 100MB network connection to the > servers. > Just trying to add more information to the database: > >> 1) What DB are you using for authentication? > > Imail database on the test server running 2006.1. Active directory for > our > production system running 8.22. > >> 2) Is the slowness every time you log into any given account or just >> the first time you log in and subsequent logins to the same account >> are > fine? > > No noticable difference between 1st or subsequent logins although due to > the > server's lack of resources, it does seem to take a little longer the first > time anyone accesses the webmail after a long period of no webmail logons. > Equivilent to how long it takes to run a new application on the desktop of > that server as in MS Word or IE. This is not the login process, but just > bringing up the login window in Iclient. Takes ~20 seconds or so before > the > login screen is visable. Subsequent accesses to the login screen are > almost > instant inhouse. > >> 3) Is the slowness for only accounts that have a max mailbox size set? > > It does not appear to make a difference. > >> 4) If it's slow on just some accounts, what size are they in terms of >> # of messages and disk space? > > The slowest user (the spam box) has 818MB in use with a 1.999GB limit that > shows as a 1GB limit on his screen although its bar only goes less than > half > way across and is still green. It has one mailbox with 12.5k msgs using > 163MB and many other mailboxes. It has 30~40k msgs in the other various > mailboxes. This user takes ~12 seconds from login to view the messages in > it's inbox. This does not change when I remove the limits. On Imail > 8.22, > it takes about 2 seconds to see the mailbox list with about 130MB of disk > space used and ~40k messages in various mailboxes on the production > server. > Once logged in 2006.1 takes about the same time as 8.22 to display a > mailbox > with 12k messages. > > My administrative user has no limits on mailbox size or # and has almost > no > mail. It takes ~6 seconds to login and see the contents of the inbox. > This > does not change when I set limits for the user. On Imail 8.22 webmail it > takes ~2 seconds to see the mailbox list. > > Hope this helps some, > > Doug Traylor > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
