>>  From: tnichols=20
>>  you can turn on the SMTP dictionary attack settings. (on the SMTP
service page) This will automatically block IP after a certain number of
invalid users sent to. <<

Careful with the "auto-blocking" feature of IMail - because it has a serious
flaw (it's been on their to-do).

Basically, if you specify that certain IP addresses should automatically be
blocked for xx minutes and then be reset, then you'll eventually end up with
these temporary blocks becoming PERMANENT. Some of them are likely going to
be big providers and you'll end up with a blacklist of your most active SMTP
partners!

The problem occurs when the Imail server has to be restarted (I don't know
if it's just the service or the entire hardware). Basically it LOSES the
"time to expire" information that apparently is kept someplace transient -
as a result, any IP address that supposedly was temporarily blocked will
never be removed!

Worst, if people are having trouble reaching your server and you think, oh,
let me restart that will "reset" everything. WRONG! BAD! Just the opposite
happens. Restarting actually will just aggravate the problem my making even
more temporary blocks permanent!


The other big flaw is, that you should be able to "whitelist" any SMTP AUTH
connections from the auto-block mechanisms. It's not that unusual that one
of our clients is trying to send email to a co-workers and because of a new
email software, new employee, new PC etc they misspell the address -- or
because an ex-employee is on someone's "list" and they do a "reply all".
After a few emails, their gateway/router is BLOCKED!  Now, these emails end
up sitting in the "outbox" and Outlook will keep retrying every few minutes
- and this client will only be able to send a few mails every half hour
until he's blocked again and switch providers because "your mail is so
slow!".

Clearly, if we have an SMTP AUTH user, we don't expect that person to need
to conduct Dictionary Attacks and if they do, it's easy to address the
problem, simply by disabling that user (e.g., password change).  IPswitch's
argument is, that SMTP AUTH could be broken into and be used for SPAM. Sure,
that's true, but has nothing to do with Auto-Blocking. If an SMTP AUTH user
start dictionary attacks against Hotmail, AOL, YAHOO and the like through MY
server, then IMail's auto-block won't take, because all those email
addresses are THIRD PARTY addresses where IMail doesn't detect invalid
addresses!

Best Regards,
Andy Schmidt



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