Since you are running Imail 8.15, this is a known problem and to fix you will need to upgrade.
What is happening is that Imail is announcing itself with different names based upon the sender domain but from the same IP. Beginning with Imail 2006 (Imail 9) you can configure what helo is used. John T > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Imail_Forum- > [EMAIL PROTECTED] On Behalf Of Kathy Lees > Sent: Tuesday, July 03, 2007 2:06 PM > To: Imail_Forum@list.ipswitch.com > Subject: Re: [IMail Forum] Bogus Helo message > > Yes, that is our main server IP. All of our domains are set up using a > few > different IP's and all the mail is set up on virtual servers. > ----- Original Message ----- > From: "Rod Dorman" <[EMAIL PROTECTED]> > To: <Imail_Forum@list.ipswitch.com> > Sent: Tuesday, July 03, 2007 2:58 PM > Subject: Re: [IMail Forum] Bogus Helo message > > > > On Tuesday, July 3, 2007, 16:33:05, Kathy Lees wrote: > >> One of our clients got this message when she got some emails > rejected > >> from someone. How do I correct this? How can I see if it is a virus > or > >> if the server is configured incorrectly? > >> > >> Thank you for contacting Online Support. Your IP ( 64.7.207.173) has > >> been blocked due to a bogus helo. ... > > > > Is 64.7.207.173 one of your mail servers IP addresses? > > > > If not then its not your problem. > > > > > > -- > > [EMAIL PROTECTED] "The avalanche has already started, it is too > > Rod Dorman late for the pebbles to vote." - Ambassador > Kosh > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail- > archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail- > archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
