Randy, Are, you entering your serial number in the "Upgrade to the newest major version" form? If so, the page that is returned to you shows if you have a valid service agreement or not and then tries to "Upgrade" you to a higher version (like I have just Imail, and it tries to get me to buy plus or Imail w/ Antivirus). This page is not the actual download page though. Just back-up and click the download link for 2006.23 which is right below the original form and you should be able to download the new version without a problem.
Dean On Dec 6, 2007 9:43 AM, Randy Armbrecht <[EMAIL PROTECTED]> wrote: > We have an active service agreement, but have elected NOT to install any > version of 2006 yet due to the issues stated thruout since it's release. We > were waiting on a stable version of 2006 to be released before performing > any upgrades. > > With that being said, we have been able in the past to successfully download > all the versions of 2006 that have come out before now with no issues. > however, when trying to download the latest release, we are being asked to > pay for the upgrade. > > A reply back to the [EMAIL PROTECTED] asking why has not returned a > response yet. We will be emailing support this morning inquirying about > this and hopefully get it resolved. > > ------- > Randy A. > Technical Support Director > Global Web Solutions, Inc. > 804-442-5300 > http://globalweb.net > -- __________________________________________ Dean Lawrence, CIO/Partner Internet Data Technology 888.GET.IDT1 ext. 701 * fax: 888.438.4381 http://www.idatatech.com/ Corporate Internet Development and Marketing Specialists To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
