I've been racking my brains on this one.
We've had someone sending email to a domain we host - and we need to
get it to work because the messages are being generated by their web
server (domain X) being sent to their every day domain (domain Y)
Here's all we see in our logs:
12:13 08:33 SMTPD(b9c3025a000067de) [192.168.2.88] connect
67.15.172.7 port 48389
12:13 08:33 SMTPD(b9c3025a000067de) [67.15.172.7] EHLO serv01.siteground120.com
That's it. There is nothing after the EHLO message.
They're sending from an Ensim server setup. They've sent me a
snippet from their logs:
2008-12-13 07:13:13 [25534] 1LBUIz-0006dq-B7 <=
[email protected] H=([192.168.15.100]) [71.190.202.249]:51391
I=[67.15.172.7]:25 P=esmtpa A=fixed_login:dude+sender-domain.com
S=755 id=c5691f17.39a26%[email protected] T="Test" from for
[email protected]
2008-12-13 07:13:13 [25593] cwd=/var/spool/exim 3 args:
/usr/sbin/exim -Mc 1LBUIz-0006dq-B7
2008-12-13 07:14:14 [25593] 1LBUIz-0006dq-B7 ==
[email protected] R=lookuphost T=remote_smtp defer (-1): smtp
transport process returned non-zero status 0x000f: terminated by signal 15
2008-12-13 07:19:36 [31472] 1LBUIz-0006dq-B7 Spool file is locked
(another process is handling this message)
2008-12-13 07:31:47 [9487] 1LBUIz-0006dq-B7 ==
[email protected] R=lookuphost T=remote_smtp defer (-1): smtp
transport process returned non-zero status 0x000f: terminated by signal 15
2008-12-13 07:32:06 [10535] cwd=/root 12 args: exim -Mc
1LBU3y-0002ZQ-Kf 1LBSP9-0001yN-3c 1LBPD8-0006ao-E9 1LBRZW-0006pa-2m
1LBTWc-0002B3-S6 1LBNZc-000847-7K 1LBHSc-0000Ne-JV 1LBUIz-0006dq-B7
1LBSzz-0002Nr-A2 1LBFuz-000877-Di
2008-12-13 07:34:08 [12552] 1LBUIz-0006dq-B7 Spool file is locked
(another process is handling this message)
2008-12-13 07:34:37 [11106] 1LBUIz-0006dq-B7 ==
[email protected] R=lookuphost T=remote_smtp defer (-1): smtp
transport process returned non-zero status 0x000f: terminated by signal 15
2008-12-13 07:36:49 [14165] 1LBUIz-0006dq-B7 ==
[email protected] R=lookuphost T=remote_smtp defer (-1): smtp
transport process returned non-zero status 0x000f: terminated by signal 15
2008-12-13 08:18:54 [17801] 1LBUIz-0006dq-B7 SMTP timeout while
connected to mail.cydian.com [69.74.100.88] after EHLO
serv01.siteground120.com: Connection timed out
2008-12-13 08:18:55 [17787] 1LBUIz-0006dq-B7 ==
[email protected] R=lookuphost T=remote_smtp defer (110):
Connection timed out: SMTP timeout while connected to mail.cydian.com
[69.74.100.88] after EHLO serv01.siteground120.com
2008-12-13 08:18:55 [17787] 1LBUIz-0006dq-B7 **
[email protected]: retry timeout exceeded
2008-12-13 08:18:55 [22385] cwd=/var/spool/exim 7 args:
/usr/sbin/exim -t -oem -oi -f < -E1LBUIz-0006dq-B7
2008-12-13 08:18:55 [22385] 1LBVKZ-0005p3-1U <= < R=1LBUIz-0006dq-B7
U=mailnull P=local S=1600 T="Mail delivery failed: returning message
to sender" from < for [email protected]
2008-12-13 08:18:55 [17787] 1LBUIz-0006dq-B7 Completed QT=1h5m42s
They're claiming that they're making the connection and are timing
out waiting for a response from IMail. I don't see anything on our
end saying there is any issue here, and I'm wondering if there is a
problem on their end listening for the response to the EHLO
they claim it only happens with our server. We don't have this
problem with anyone else. its been going on for at least a couple of weeks.
Any suggestions?
Thanks
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