Susan,
IMail will not delete email from a users mailbox unless the user either
downloads all the messges from the server, or a delete command was issued
for a particular message. There is a tool to delete by date, but the Admin
would have to perform a particular action in IMail Administrator for that to
happen. Since you did not do that, then I'm sure IMail is not doing that
itself.
Some sites (the ones you mention do this!) do a reverse lookup on the IP
address of the sending server and if they do not find a match of the name
the server uses in the HELO/EHLO line, they do not accept email. You need to
put a PTR record (for the mail servers IP) in your DNS to 'fix' this.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Susan Doucette" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, April 06, 2000 1:34 PM
Subject: [IMail Forum] 2 problems
>
> Hi All,
>
> I'm testing out the evaluation version of IMail 6 on NT 4. I like it and
> it works fairly well except for the following anomalies. Every so often
> all the mail in my inbox dissappears. I'm sure that there's probably a
> setting somewhere that automatically deletes mail after so many days,
> but I just can't seem to find the setting.
>
> The other problem concerns sending mail to certain services. Email sent
> to addresses such as @aol.com or @yahoo.com are failing to connect after
> 20 attempts. (No other error message than that.) I know that mail sent
> to other sites is going through just fine. I've been trying to following
> the discussion on SMTP AUTH, but I'm not sure that would cause this
> problem.
>
> If anyone can point me to more information on these problems, I would be
> grateful.
>
>
> Susan
> --
> "We're going to need a bigger boat."
>
> ~Jaws - 1975~
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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