How about a 'forward' on the account! That will send the mail elsewhere!
Or she is not really logging in to the mailbox! (check the user directory,
look for main.mbx!).
Check the log, looging for that address (or just the part before the @) and
see what it shows for delivery status.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Andrew P. Kaplan" <[EMAIL PROTECTED]>
To: "imail" <[EMAIL PROTECTED]>
Sent: Thursday, May 04, 2000 4:18 PM
Subject: [IMail Forum] One usercan't get external mail ??!!!
> I am using 6.0.2.362. One customer is having a strange problem. She can't
> receive mail sent from outside. Other people in the same domain can
receive
> mail set external to Imail. However, she can receive mail sent to her from
> Imail. She doesn't have and aliases or rules.
>
> Andrew P. Kaplan, CNE, MCSE+Internet, MCT, CCNA, CCDA
> CyberShore, Inc. -- Premium Internet Services -- http://www.cshore.com
>
> microsoft: "where do you want to go today?"
> linux: "where do you want to go tomorrow?"
> BSD: "are you guys coming, or what?"
>
>
>
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
