I just noticed, and thought it may be helpful:

when looking in the queue of the Fax application, I see the following data:

Queue Filename: Floor Care Specialties.pdf
Body Filename: ialties.pdf (only the last 7.3 chars of the filename)
From: (blank, as the error showed)
To: (blank)
Fax Number: (blank)

It's also important to note that the modem just picks up, it never dials 
anything .. the end user isnt trying to fax either, they're just sending 
the attachments to a normal pop user.

Thanks again,

Jonathan


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