Hi Len,
thanks for pointing out the difference between SMTPD and POP3D!
I called in Ipswitch today and they have acknowledged a bug when the domain
is more than x number of characters (not sure how many). Don't know if this
is solated to domains on virtual IP's or not but uspect that it is limited
to virtual IP's.
Support reassured that the fix will be included in the next patch!
Yep, using Imail database.
Thanks for the response!
Sal
----- Original Message -----
From: "Len Conrad" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 02, 2000 4:37 PM
Subject: Re: [IMail Forum] Failed authentication on few pop accounts
> Hi Sal,
>
> >we have several users that are unable to send mail but have no
> >trouble receiving mail. At first we thought the problem was on their
> >end so we troubleshooted from here and they are correct, able to
> >receive but not to send.
>
> note that sending is SMTPD and receiving/reading is POP3D, and web
> messaging is HTTP.
>
> >We're running Imail 6.04 Unlimited users, relay for addresses we
> >have entered only, SMTP VRFY and SMTP AUTH are unchecked.
>
> sounds good
>
> >The weird thing is that on the same domain some accounts have no
> >trouble sending mail while others do, we have verified this to be true.
>
> you are not the first one.
>
> >We have been testing both with Outlook 2000, Outlook Express and
> >Netscape Mail - all are unable to send mail for
> ><mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] but no problem sending
> >using <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]
> >
> >If <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] authenticates with
> ><mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] username and password then
> >mail will go through,
>
> ???? "If <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] authenticates with
> <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] username and password", then
>
> [EMAIL PROTECTED] is [EMAIL PROTECTED]
>
> I can't see anything wrong, or useful, about doing that ?!?!? Have
> you misstated or have I misunderstood what you've done there ?
>
> > else the entry below is found in the log:
> >
> >
> >10:01 15:07 SMTPD(019D0308) [xxx.xxx.xxx] EHLO milano
> >10:01 15:07 SMTPD(0000013D) FAILED authentication
>
> Sal, the PIDs are different above.
>
> But whatver, it appears that you are not seeing the pb where the SMTP
> AUTH process simply fails to repsond the the clietn sending SMTP AUTH.
>
> Where is your user base? Imail? NT? ODBC?
>
> Len
>
>
> http://BIND8NT.MEIway.com: ISC BIND 8.2.2 p5 installable binary for NT4
> http://IMGate.MEIway.com: Build free, hi-perf, anti-spam mail gateways
>
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>
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