Did you change IP addresses in this process? that could have been the
problem also.
Eric S
----- Original Message -----
From: "Daniel Donnelly" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, October 10, 2000 2:27 PM
Subject: Re: [IMail Forum] Strange problem moving Imail server
> Matt,
>
> I'd have to say that you did do something wrong. If the Registry data were
> correct, then IMail Admininstator would have shown the user and you would
> not have needed to 'create' a new one of that name. That the directory was
> there, means that new account will use that dir/mailbox file (if no
> dir/file, then no old mail), which is good.
>
> My guess is that some modification you did to the registry was not quite
> right, or incomplete. If you have a copy of the old registry and one of
the
> new, you can probably compare the 2 to see what is different and that
might
> confirm this. Basically, IMail knew the domain existed in the registry,
but
> did not have any users in that branch of the registry. Could mean that you
> have 2 domains 'confused', in IMail section of the registry.
>
> Daniel Donnelly
> ________________________________________________________
>
> ----- Original Message -----
> From: "Matt Walkowiak" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, October 09, 2000 3:28 PM
> Subject: [IMail Forum] Strange problem moving Imail server
>
>
> > This past weekend, I moved Imail to a new server. I put a fresh copy of
> > Server NT4 with Sp6a, got everything I cold think of set up, and then
> > installed imail. That went just fine. Then I stopped the old Imail
> server,
> > did a backup of the registry, copied the Imail directory over to the new
> > Imail server, and - with a high amt of diligence - restored the registry
> and
> > changed all the registry paths and IP addresses to point to the correct
> > location. It looked like everything came up correctly, just like it
> should.
> >
> > Then this morning I got some phone calls from my customers saying that
> they
> > had trouble with their accounts. When I looked at Imail admin, the
> account
> > was not their. When I went to the directory that represented that
user's
> > domain, the directory DID exist. I then opened up the backup registry
> file
> > in notepad and did a search for that user ID, and I found it.
> >
> > To fix the problem, all I had to do was go to the domain in Imail Admin
> and
> > add the user back in. All the user's previous data (like full first
name
> > and last name...) was there. In some cases I had to reset the password
> > (which brings up a question... what is the default password for a new
> Imail
> > account?)
> >
> > Anyway, I got all the fires put out but I would like to know if I did
> > anything wrong, either when I built the new computer or did something
> wrong
> > on a daily basis with the old one. Sorry, I have not spent the time to
> find
> > a correlation between the working accounts and the non-working accounts.
> >
> > Thanks!
> >
> > Matt
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
