Since posting this message, I have discovered what I think may be the source of the problem. The messages in question apparently have attachments containing a virus. The server is also running Norton Anti-Virus and it is detecting the presence of the virus in the spool file, then locking the file so that the Imail IMAP process fails to deliver the attachment. As for what to do about this, I'm not sure yet. NAV provides options for handling viruses and I currently have it set to "repair automatically".. In this case the message from NAV says that the file can't be repaired, so I'm assuming that is the reason that NAV locks the file, to prevent propogation of the virus. There are other options, but they might let the file pass, in which case the virus would be passed to the user and might cause bad things to happen later. Anyone have thoughts on this? Jim Ryan Linwood wrote: > I have also run into the problem and after several e-mails with Ipswitch > tech support they finally admitted that it was a compatibility issue between > Netscape & Imail. Could not get them to give me an estimate on when a fix > would be available though. I know that isn't much help. I'm just venting. > > -Ryan > ----- Original Message ----- > From: "Craig Barnhill" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Wednesday, October 11, 2000 5:03 PM > Subject: Re: [IMail Forum] Imail NT Server v6.04: IMAP UID Command Error > > > Hi Jim, > > > > You're not alone. I reported this problem a while back and as of Sept > > 8, Ipswitch said to look for an update by the middle to end of October. > > My temporary fix was to back down to 6.03. There are apparently > > multiple issues with the imap service including one that gives you a UID > > error when deleting the last message in a folder. I'm told they can > > recreate the problems so at least they have something going. > > > > Craig Barnhill - Hockinson Schools, Brush Prairie, WA > > > > > > > > "James B. Grant PE" wrote: > > > > > > Imail v6.04 Administrators, > > > > > > Since upgrading to v6.04, I'm getting user reports of receiving a "UID: > > > Command Error" message associated with messages containing an > > > attachment. The users are using Netscape Communicator v4.7x as an IMAP > > > mail client. The problem is selective and not all messages with > > > attachments are affected, nor are messages without attachments. Once > > > the command error occurs, the user has to terminate the mail client and > > > launch again. It isn't possible to terminate gracefully. > > > > > > Recreating the UID on the server for the user's mailbox doesn't help. > > > > > > Is anyone else having this problem? I've not seen this problem prior to > > > upgrading to v6.04 and there doesn't seem to be any info. in the > > > Ipswitch KB. > > > > > > Thanks. > > > > > > Jim Grant > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > > > to be removed from this list. > > > > > > An Archive of this list is available at: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit http://www.ipswitch.com/support/mailing-lists.html > > to be removed from this list. > > > > An Archive of this list is available at: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
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