Larry,
Glad to hear that you have found the cause!
Not sure why your rule did not post the message to the filter mailbox,
either. I'm not an expert on Rules, and this is not a current version (that
has had some changes to Rules operators) so I'm afraid I cannot offer any
help on getting your rule to work as you wish. I would try a simplified
version and see how that works, then move on to the more complex one (not
that yours is complex, but how about using only one character and see how
that responds).
Good Luck!
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Larry A. Britton" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 13, 2000 5:34 PM
Subject: RE: [IMail Forum] Missing e-mails, Any idea !!!
> Daniel:
>
> You were right, it seem like the following line, that was the last one I
> remember inserting in my rules file was causing the problem:
> B~file:////:filter
> I didn't suspect of rules because I didn't received any of these e-mails
in
> the filter account. And I still don't understand why that line would do
such
> effect.
>
> I really appreciate that help from you, and now I would like to ask you
> another question, do you know how could I specify the string "file:////"
to
> filter out mails containing it without the catastrophic effect I had here.
I
> image the //// is doing some strange effect here.
>
> Thanks again.
> Larry
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Friday, October 13, 2000 2:23 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Missing e-mails, Any idea !!!
>
>
> Larry,
>
> So, you are saying, you get only some email left in this account, when
using
> the ".,address" forwarding and the destination address, gets all the mail
> including that which does not get left in the account. Without the
forward,
> you still do not get the messages (because no forward, none in the
secondary
> account, either).
>
> This sounds like Rules are having some effect. I'd have to check the oder
of
> processing for the V5 to be absolutly sure, but anytime only 'some' email
is
> left in an account, Rules are the most likely possibility. If Forwarding
> preceeds Rules, then this could certainly expain how it might happen. All
> msgs would be forwarded, but only those kept by rules would stay in the
> mailbox.
>
> Attachments appear as the 'body' of the email (and can have what appear to
> be text strings, that could match a rule), so any rule that matches could
> keep the message from being kept in the mailbox. Guess I'd suggest, either
> remove the Rules, or make sure all rules output got to a 'catchall'
mailbox,
> so you can see them. If that shows the missing messages, then you know
that
> Rules were the cause and then you can 'fix' the Rules.
>
> By any chance did your Rules get modified on that date??
>
> Daniel Donnelly
> ________________________________________________________
>
>
> ----- Original Message -----
> From: "Larry A. Britton" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, October 13, 2000 10:46 AM
> Subject: RE: [IMail Forum] Missing e-mails, Any idea !!!
>
>
> > Daniel:
> >
> > I did some testing between the server and this is what happened:
> > I setup a forward from my account in transexpress.com to an account in
> > masterdelivery.com and send e-mail using Hotmail with and without
> attachment
> > to the transexpress.com account. Well, the result was that it did
forward
> to
> > masterdelivery.com where I could handle the message normally, but no
copy
> > was kept at the transexpress.com account, it didn't leave any trace of
it
> > passing by. Yes I have the forward setup as
> ".,[EMAIL PROTECTED]",
> > and without the forward the message is lost.
> >
> > I receive e-mail normal in the transexpress.com from IpSwitch, Sprint,
> ...,
> > but a lot of other companies like Hotmail, Okidata, CatalogCity, ... has
> the
> > problem described.
> >
> > I have rebooted, check for space limited (not limited), filters (same as
> > other domains), the log file has registered the incoming mails also, I
> just
> > can't find a reason for what is happening. Up to the 24 of Sep
everything
> > was working just fine.
> >
> > I have been working with Imail for a year and a half, never needed help
> > until now, but Tech Support told me that they don't support this version
> > (5.09) any more.
> >
> > Thanks
> > Larry
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> > Sent: Thursday, October 12, 2000 4:48 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [IMail Forum] Missing e-mails, Any idea !!!
> >
> >
> > Larry,
> >
> > If all the other domains work as expected, why would IMail treat this
one
> > differently and be the 'cause' of the problem??
> >
> > The only things in IMail that could possible do anything like this are
> the
> > Domain settings for 'Default Max MSG Size', 'Single Max Message size'
and
> > default 'Max Messages' (if all of those are available in the 5.0x!). So
> are
> > those settings different on the problem domain? If these are increased,
> does
> > the problem go away (for a while).
> >
> > Got any logs to show IMail rejecting a message? There will be an
> > explaination in the log, if IMail rejects a message (and a postmaster
> > message from the senders SMTP server, too). How about any bounced
> messages,
> > that the sender gets (you MUST _not_ have SMPT Security, 'Refuse Null
> > Senders', enabled, or postmaster message might not reach their
> destination!.
> > Uncheck, Apply, stop/start SMTP service, if you do have that enabled.
> >
> > Attachments usually increase the size of email, a lot! That makes me
think
>
> > the Message Size settings are the most likely cause.
> >
> > Daniel Donnelly
> > ________________________________________________________
> >
> > ----- Original Message -----
> > From: "Larry A. Britton" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, October 12, 2000 3:53 PM
> > Subject: [IMail Forum] Missing e-mails, Any idea !!!
> >
> >
> > > About two weeks ago one of my domain stop receiving e-mail from some
> > > domains, and it is not receiving any e-mail with attachments. I have
> been
> > > looking around the problem with my ISP and could not detect any
problem.
> > >
> > > I am convinced that the problem is with Imail (V 5.9) and this
specific
> > > domain since the other domains are receiving all the e-mails without
any
> > > problem, also receive all the attachment.
> > >
> > > Does any one have any idea of how to fix this problem.
> > >
> > > Thanks.
> > > Larry
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
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> > >
> >
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> >
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> >
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> >
>
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