Daniel,
I'm out of the office until Tuesday, but I'll forward the Imail log to you
then. I don't think we log Qmail anymore (30,000+ messages per day) but I
will check.
The best of my memory there was nothing unusual about the Imail log...
looked normal.
I did discover an interesting logging problem with Imail. I have my Imail
set to log to D: drive, and all SMTP logs are on D:, but all POP3 logs are
still on C:. Looks like Imail ignores the log directory for POP3.
-Joe
----- Original Message -----
From: "Daniel Donnelly" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, December 28, 2000 1:44 PM
Subject: Re: [IMail Forum] iMail Server to AOL, part II
> Joe,
>
> Can we see logs from both servers when the AOL email is sent? Maybe
> different MX hosts are involved, so different 'rules' apply at their end?
>
> Can/will you provide your aol address for some testing from other IMail
> sites?
>
> Happy Holidays!
>
> Daniel Donnelly
> ________________________________________________________
>
> ----- Original Message -----
> From: "Joe Wolf / CompuSystems" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, December 28, 2000 1:06 PM
> Subject: Re: [IMail Forum] iMail Server to AOL, part II
>
>
> > I can't say that it's an Imail problem, but I can say that I have the
same
> > problem when I send to MY address at aol.com from my Imail server. If I
> > send from my Qmail server the message gets delivered every time. Same
> > domains, same route, same address, etc. but the Imail won't go through.
> The
> > log shows it deliverd to aol.com, but it is never delivered to my box.
> >
> > -Joe
> >
> > ----- Original Message -----
> > From: "Omer Komili" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, December 28, 2000 11:53 AM
> > Subject: Re: [IMail Forum] iMail Server to AOL, part II
> >
> >
> > > I have been having exactly the same problem with AOL.
> > > 1-Suddenly a user noticed that his recepient at AOL stopped receiving
> his
> > > emails.
> > > 2- I verified that the mail was being delivered to AOL, just like you
> did,
> > > by looking at the log files.
> > > 3- I asked an explanation to [EMAIL PROTECTED] I received an
automated
> > > response that the message was received, and they sent me a canned
check
> > list
> > > (like POP3 settings etc) which had nothing to do with the problem.
> > > 4-I asked again, this time no response at all.
> > > 5- After several attempts, always my request going to the black hole,
I
> > > decided to join AOL and simulate an "Internal User" nor receiving mail
> > from
> > > outside.
> > > 6- Again after endlessly dealing with incompetent support personel,
they
> > > recognized that the problem was with their mail system. They
supposetly
> > > escalated the problem, but never heard back from them.
> > > 7- I started relaying my mail through a) a Linux server, and b)
Xchange
> > > server on a completely different class C, it worked.
> > > 8- Since then I am using this method, tired of dealing with AOL. My
> > problem
> > > still exists, but I am using this workaround.
> > >
> > > Now, some facts:
> > > 1- My server is not on any blacklist. I verified.
> > > 2- No spam is served through me.
> > > 3- My reverse DNS does not return the domain name I am using to send
the
> > > messages. But this is unlikely the cause, since the relay linux server
> is
> > > not retuning the reverse DNS name either.
> > >
> > > Speculation:
> > > 1- There must be an AOL internal black list for some reason.
> > >
> > > Any thoughts?
> > >
> > > Regards,
> > >
> > > Omer
> > >
> > > ----- Original Message -----
> > > From: "Len Conrad" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Wednesday, December 27, 2000 11:36 PM
> > > Subject: Re: [IMail Forum] iMail Server to AOL, part II
> > >
> > >
> > >
> > > >12:27 23:00 SMTP-(000006D8) rdeliver aol.com [EMAIL PROTECTED] (1)
> > >
> > > The preceding line is the key. Once Imail writes that to the log, it
> > > is as satisfied as it can be, based on what the other server has told
> > > Imail, that the msg has been delivered.
> > >
> > > If the recipient didn't get the msg, there's absolutely nothing you
> > > can do different since the above log shows Imail was told by the
> > > other mail server that all was ok.
> > >
> > > I've been seeing AOL symptoms like yours on other lists, so it
> > > appears it's AOL at fault.
> > >
> > > We can assume that the AOL servers accepting the mail from Internet
> > > are not the mailbox servers, but gateways that relay the mail to the
> > > mailbox servers (ditto for the servers that send out AOL mail, they
> > > are relay gateways, not mailbox servers). So I bet they've got some
> > > sporadic internal mail routing errors.
> > >
> > > My mind absolutely reels at the scale of a 20+ million account mail
> > system.
> > >
> > > Just tell your users it's AOL's fault and to re-send the lost
> > > msg's. And if one of them bitches, just show them a log snippet like
> > > you have above for their lost msg.
> > >
> > > Len
> > >
> > >
> > > http://BIND8NT.MEIway.com : Binary for ISC BIND 8.2.3 T9B for NT4 &
W2K
> > > http://IMGate.MEIway.com : Build free, hi-perf, anti-spam mail
gateways
> > >
> > >
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> > >
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> > >
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