Andrew,
Timeouts should unlock the mailboxes in about an hour. This trick usually
works:
Stop services that affect mailboxes (SMTP, POP3, IMAP4, Web MSG) then start
them again. Much faster then restart of computer (which should also clear
all locks).
Info about updates is online in KB and in ntimsvc.txt found in \imail dir
(or in the program group, Release notes).
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Andrew P. Kaplan" <[EMAIL PROTECTED]>
To: "IMail_Forum" <[EMAIL PROTECTED]>
Sent: Monday, January 08, 2001 2:32 PM
Subject: [IMail Forum] unlock mailbox
> I'm running the latest version of Imail with all the patches. The
mailserver
> was very sluggish. Task Manager showed pop32 and smtp32 hogging CPU. I
> rebooted the machine. CPU utilization is down but now some of the
mailboxes
> come up locked in webmail and the person can't get their mail.
>
> I thought 6.05 took care of this CPU problem.
>
> Will these mailboxes unlock themselves are does each customer need to go
> into webmail and unlock.
>
>
> Andrew P. Kaplan, CNE, MCSE+Internet, MCT, CCNA, CCDA
> CyberShore, Inc. -- Premium Internet Services -- http://www.cshore.com
>
>
> "The ultimate measure of a man is not where he stands in moments of
comfort,
> but where he stands at times of challenge and controversy."
> -Martin Luther King, Jr.
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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>
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