www.complex.is
----- Original Message -----
From: "airNwire DEVELOPMENT TEAM" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, January 09, 2001 3:03 PM
Subject: [IMail Forum] Where can I get FProt
> Where can I get the FProt command line Anti-Virus scanner that works with
> Declude?
>
> Keith
> ----- Original Message -----
> From: "Robert J. Fehn Sr." <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, January 09, 2001 2:53 PM
> Subject: Re: [IMail Forum] Hosting Request
>
>
> > An interesting response. I will try to address each of your points:
> >
> > > Wow! No love for your users, huh? We have near the same numbers as
> you.
> >
> > We love the ones that don't try to screw us...
> >
> > > Why require an isp email address?
> >
> > An Email address tied to their ISP or other base service provider. We only
> > provide email with this service, not access.
> >
> > What does that even mean? How do you know? Is there a big list you
> > check? or does the whois have to match which would throw out millions of
> > users where this does not match their email domain?
> >
> > Our sign up script sends an Email to this address which is a welcome
> message
> > that also contains instructions to follow if the person who receives it is
> > not the person who just signed up. If the message bounces or, someone
> replys
> > saying they never signed up with us, the account is deleted. This gives us
> a
> > bit more to go on if the new user needs to be tracked down and dealt with
> > for violating the TOS. Believe it or not, we require real info from our
> > users, it's not an anonymous service.
> > >
> > > >Our policy is to terminate accounts on the FIRST verified complaint. We
> > sign
> > > >up around 100 new users per day, loosing one or two to protect your
> > system
> > > >is perfectly acceptable.
> > >
> > > Yes. We monitor our abuse address very closely - but we also like our
> > users. Too many outside people will send fake complaints just to try and
> > kick someone off the system. Or a one email request is not spam - it may
> > have actually been a legit question or offer. We love our users and do not
> > make such quick triggered responses. Even though we are a free service -
> > some people use this as their main email address - they have given this
> > address to their friends and family. They rely on our service. I do not
> > treat closing an account lightly.
> >
> > Hummm.. You are starting to sound like an ad... <G> As previously stated,
> > we love our users too, the ones who follow the rules that is. Read the
> line
> > again, notice it says "FIRST verified" complaint. We do not simply kill
> > accounts because [EMAIL PROTECTED] sends a complaint. What we do is monitor
> the
> > user after a complaint and if WE see they are sending spam, their account
> is
> > terminated. Its easy to get into MAPS, but not so easy to get out... We do
> > not treat abuse of our services or the 'Net in general lightly...
> >
> > >
> > > Again - we use imail db with zero problems. I know some people feel
> this
> > is unaccetable - but honestly - no problems and one less box. We do keep
> an
> > external db that we update just for user tracking - but not for logging in
> > etc.
> >
> > Our customer accounts contain over 60 additional fields of information not
> > contained in IMail's database. If we used IMail's internal database, we
> > would also have to maintain an external database. Better for us to combine
> > the two on one server. Easier to run procedures and collect usage and
> other
> > info as well.
> >
> > >
> > > Wow. You delete all their mail when it hits 100%? Why? Why not just
> > bounce it? What if they were sick? had to travel? simply forgotten about
> > the account for a little bit? What if they were being mail bombed? I am
> > stunned. Delete the box? Harddrives are cheap. I would never treat a
> user
> > like that.
> >
> > Again, you are really starting to sound like your using the forum to push
> > your product. I don't know if thats good or bad but, I will answer anyway.
> > Yes, hard drive space is cheap but cpu cycles are not and neither is
> memory.
> > Having large mailboxes only slows the server especially when accessed by
> Web
> > Mail. People who regulary use the service do not "simply forget about it"
> > they maintain their accounts. We have only had about 50 users affected by
> > this policy and those had not logged in in over 120 days. Most of them
> > simply created accounts thinking they could spam and found out otherwase
> and
> > moved on to the next free email provider.
> >
> > Why should we maintain accounts full of listserve crap and porno pictures
> > when the user is long gone?
> >
> > >
> > > We allow pop3 but no smtp outside of the web. We tell them to use their
> > isps.
> >
> > We don't, we give them another choice for SMTP. You might be supprised how
> > many ISP email services simply stink. I get letters almost daily thanking
> us
> > for for it.
> >
> > Since we are not an isp - they have to be connecting to the inernet
> > somehow. We get no complaints from our users and no problems associated
> > with smtp abuse.
> >
> > Again, if your not running it, I can assume you will have no complaints.
> >
> > We do have scripts that check for last weblogin and warn users about
> > that -they have to login once every 60 days.
> >
> > Good, if that works for you, fine. We run a slightly different type of
> > service. Our users have to login every 90 days.
> >
> > >
> > > We have done it for over a year and its been great. We look at our
> users
> > as friends and try to help them foremost. I guess it may just be a
> > difference in philosophy
> >
> > Obviously...
> >
> > - but I know where I would want my email account...
> >
> > Thats all well and fine Chet and I salute you for your efforts. Come back
> in
> > a couple years and let me know how your doing. We have been in the ISP
> > business since 1993, free email business since 1997, this is what works
> for
> > us.
> >
> > Bob
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
> >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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>
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