When you said SP, I thought you were talking about the one for your OS (SP3,
4, 5, 6, 6a)! We refer to IMail updates as 'patches'.
I know of nothing in the V6.00-6.05 versions and patches that is anything
like your problem or a fix for it. I suspect it is more likely a basic
configuration problem, but have not seen enough evidence for that to be more
than a guess, right now.
Unfortunately, if it ain't broke, I can't help you fix it. So your are going
to have to collect some logs during the occurrence and probably need to know
more about the system configuration, too. If find it hard to believe IMail
is 'losing' your email! Even when it is suffering problems, it may not
accept new mail, but it does not just throw email files away!
Looks like you have set 'Refuse Null Senders', off.
When the problem occurs, open a browser and use Web Messaging to send
yourself and another user, a message (or use IMail Client on the server,
select user and domain from drop down list, do NOT fill out POP3 section!,
click OK). If that (either one!) works, then the IMail internal stuff is
working and your problem may be (likely to be!) outside of IMail.
Maybe you would be best served by contacting Support (assuming you are in
warranty or have S/A) when the problem arises, if you don't solve in the
near future.
Just did a telnet session to your IMail system and from what I see (below),
it looks like you have 2 domains with 'gowebserver.com' in the OHN. One is
definitely 'mailhost1.gowebserver.com' and I suspect the other is
'gowebserver.com'. If you do, then you probably did not setup IMail
correctly and it is encountering a 'name resolution' problem. A restart will
often 'fix' that condition, temporarily.
220 X1 NT-ESMTP Server mailhost1.gowebserver.com (IMail 6.06 1578-1)
vrfy root
252 Cannot VRFY user
ehlo test
250-mailhost1.gowebserver.com says hello
250-SIZE 0
250-8BITMIME
250-DSN
250-ETRN
250-AUTH LOGIN CRAM-MD5
250-AUTH=LOGIN
250 EXPN
mail from: [EMAIL PROTECTED]
250 ok
rcpt to: nobody
550 unknown user <nobody>
rcpt to: test
550 unknown user <test>
rcpt to: root
250 ok its for <root>
rcpt to: imail
550 unknown user <imail>
rcpt to: [EMAIL PROTECTED]
250 ok its for <[EMAIL PROTECTED]>
rcpt to: [EMAIL PROTECTED]
550 unknown user <[EMAIL PROTECTED]>
quit
And to make things more interesting, you do have another SMTP service
running on 'gowebserver.com' and it seems to be accepting email for your
address:
vrfy [EMAIL PROTECTED]
251 User not local;Will forward to <[EMAIL PROTECTED]>
If this server is accepting the email, what is it doing with it???
But another test shows:
rcpt to: [EMAIL PROTECTED]
550 Unable to relay for [EMAIL PROTECTED]
So I guess it would reject the email and outside senders would get a
'bounce' from their system, if it did connect to this server and tried your
address (which could happen if IMails SMTP were shut off).
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Rizwan Rasheed" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, March 14, 2001 10:57 AM
Subject: Re: [IMail Forum] emails to la la land
> Hi,
>
> I have installed SP that upgrades 6.x to 6.06 - and will try it for a
couple of days without a restart. In regards to the refuse null senders,
people were sending me normal messages, full body, etc. and even I sent
myself a test message and it went into the bitbucket.
>
> Thanks!
>
> ---------- Original Message ----------------------------------
> From: "Daniel Donnelly" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date: Wed, 14 Mar 2001 09:49:49 -0500
>
> >And restart the computer after the SP install.
> >
> >What SP are you currently at?
> >
> >Very strange behavior! I'd look in the \spool directory, when this
happens,
> >to see if the messages are there, awaiting delivery. I'd also check the
SMTP
> >Security settings and make sure the 'Refuse Null Senders' is not enabled
> >(make it that way!).
> >
> >Daniel Donnelly
> >________________________________________________________
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
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>
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