At 07:52 AM 7/9/2001 -0500, you wrote:
>We are running Imail 6.04 and the Killer web templates.
>Our customers connected through AOL cannot use the
>webmail. They give a user name and password and then
>get an invalid logon screen. Can anyone tell me what to
>tell them?
>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
>An Archive of this list is available at:
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From http://support.ipswitch.com/kb/IM-19981216-CK02.htm
Question/Problem: I have users who use AOL and the Web Messaging Interface.
They cannot connect to my IMail server to see their messages. Can you tell
me why this happens and how to fix it?
Answer/Solution: Due to the methods AOL uses (IP addresses and other
security issues) and how IMail checks the request for data from the remote
user for the Web Messaging, they are being denied access. However we do
have a method for resolving this.
In IMail Administrator | localhost | Web Messaging Server enable this option:
"Ignore source address in security check".
In version 7.0 find services under IMail Administrator | localhost |
Services. (In IMail 4 or 5 run Web Messaging Manager.)
Stop and restart the Web Messaging service.
--------------
Rich Griebel
[EMAIL PROTECTED]
http://www.kendra.com
Please visit http://www.ipswitch.com/support/mailing-lists.html
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