Hello everyone, We are recently installed Imail 6.06 in a Win 2k server platform and we are currently unable to recieve mail. When we checked iMonitor is gives us TCP 14 error and displays that the services are down. We checked the Knowledge base and found only one article (http://support.ipswitch.com/kb/IM-19990825-DM02.htm) that talks about this problem code which states the following:
=============================================== Question/Problem: I see a TCP 14 (or TCP -1) SMTP Service Down error from the Monitor program. Answer/Solution: This may be evidence of a port conflict for port 25. If you have IIS installed on the same server you may need to stop Microsoft's SMTP or to change the port on which Microsoft's SMTP is listening. Stop and/or restart the SMTP service (IMail Administrator | localhost | SMTP). In version 7.0 find services under IMail Administrator | localhost | Services. (In versions before 6.0 Control Panel | IMail Server | SMTP.) If this does not clear the error try removing and reinstalling both the SMTP and the Monitor services at a DOS prompt: cd /imail net stop smtpd32 smtpd32 -remove smtpd32 -install net stop imonitor imonitor -remove imonitor -install The error can also be caused by insufficient disk space in the \imail\spool directory. ============================================== The solution asks that we stop Microsoft's SMTP service but the service was never installed on the server. Regardless, we went ahead and followed the directions to remove and reinstall both the SMTP and the Monitor services at a DOS prompt and it did not work. Our mail is pointing to mail.securenethost.com. Any ideas in resolving this issue? Thanks in advance, J. gomez _________________________________________________________ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
