<$.02>
As I see it, IPSwitch took themselves out of the game by not replying to
emails on this this (I won't even address the tech support issue because I
have always received my tech support from this list).  If IPSwitch wants
back into the game, I don't think anyone on this list would mind if they
started replying to posts and offering support, as long as it is done
honestly and openly.  This includes letting everyone know who you are,
accepting the criticism of issues, and being genuinely helpful.  I would
hope that most people on this list would be forgiving to IPSwitch in the
name of improving their own mail servers.
</$.02>

Todd

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rick Peacock
Sent: Monday, December 03, 2001 3:00 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Imail, Declude, AV


First, I should clarify that Scott did NOT say that he contacted the CTO.
That was Roger Heath. My sincere apologies for the misunderstanding. I had
lumped Roger and Scott in with the "Pro-Delude" crowd which seemed to be
flaming a product and company I have trusted for many years.

I think that everyone will agree that not every solution works for every
customer. Delude obviously has had great success for many years, providing a
service not available before now. Some people will continue to use Delude,
while others will switch to ImailAV. Each has its pros and cons. I know that
we will use the Imail AV, because it was built by IPSwitch and runs with
Symantec, a world leader in AV.

There is a severe lack of good business in this world, and IPSwitch has
always done good by me. When I find a company that works for me,and with me,
I stick by them . As I said earlier, I don't know Delude, or ever heard of
it before now. I am just defending IPSwitch, as they are unable to defend
themselves (See the "Harry Sack's Brother?" emails - just as snide as I have
been). Anyone defending IPSwitch is suddenly "under suspicion".

Perhaps there will come a time when IPSwitch can respond to our posts here
just as we do. Until then, I will defend IPSwitch, not for personal gain,
but for professional pride.

Rick




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