>12:12 13:44 SMTP-(00000364) Trying ioof.com (0)
>12:12 13:44 SMTP-(00000364) Connect ioof.com [216.75.162.114:25] (1)
>RETR 2
>12:12 13:44 SMTP-(00000364) 220 114.ioof1m.1meg.golden.net GroupWise 
>Internet Agent 5.5.4.1 Ready (C)1993, 1999 Novell, Inc.
>12:12 13:44 SMTP-(00000364) >EHLO encode.com
>12:12 13:44 SMTP-(00000364) 500 Syntax error
>12:12 13:44 SMTP-(00000364) >HELO encode.com
>12:12 13:44 SMTP-(00000364) 504 DNS verification of sending machine 
>failed: no mail will be accepted
>12:12 13:44 SMTP-(00000364) SMTP_DELIV_FAILED
>12:12 13:44 SMTP-(00000364) >QUIT

This isn't a reverse DNS lookup issue.  They are expecting that the host 
name you send in your HELO/EHLO text be a valid host listed in DNS (which 
is *should* be, but in practice often isn't).  I know that the SIMS 
mailserver has a problem with this.  I believe that the RFCs state that a 
mail server can't reject mail based on the HELO/EHLO text.

                                                    -Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for 
IMail.  http://www.declude.com

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