we only have problems when people try to use it
Jamie, Qualifacs Systems ---------- Original Message ---------------------------------- From: "Rick Godwin" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Thu, 17 Jan 2002 00:42:54 -0800 >We've been running iMail for 15 months now. I've never signed up for this >list before but I need to know if we are the only iMail customers that are >very unhappy with how unstable iMail is. We were all excited when we >switched to iMail v7.05 from 6.05 because we thought it would stop crashing >on us but NO! It's even worse. If a product died on me twice a month I would >call that unstable but when it dies repeatedly and 10 to 15 times a day it >is a faulty product. After many phone calls to iMail phone support over >several months they say they can't solve the problem, have no idea and all >they can do is refund our money. We wrote a program that catches iMail in >the act of dying, stops it and re-starts the service but that's no solution >and the turn-around time is about 4 minutes to do that. We are loosing >customers by the thousands have spent countless hours trying to solve the >problem and must find another solution. So...does anybody else have this >problem because iMail says nobody else does? > >Signed one VERY frusterated customer. > > > >_________________________________________________________________ >Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp. > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > ________________________________________________________________ Sent via the KillerWebMail system at killerwebmail.com Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
