Ron, thanks for the great follow up and perseverence!

1. I was running the monitor service. Ipswitch had me stop it to see if it made any 
difference. It didn't - same frequency of crashes

2. Keep Alives are off

3. Thread pooling - I tried it on and off - no effect on server hang frequency


I went through hell trying to diagnose it!  Try new setting, reboot, try for a few 
days, set back, reboot etc, try something else

My server is at http://email.chartway.com:8383

Ugly I know - but I am sleeping better now it doesn't crash every hour! ;)




Chris Bone
Web Engineer
Chartway Federal Credit Union
http://www.chartway.com


>>> [EMAIL PROTECTED] 02/05/02 10:39AM >>>
Chris,

A few follow-up questions:

1. Were you running the Imail Monitor service? I remember Back in The Day
with IMail 6, that the Monitor service used to be the cause of some
iwebmsg crashes.

2. Did you have Keep-Alives enabled in web messaging settings? That
increases the load.

3. Did you have Thread Pooling enabled? That likewise is probably not a
good thing for iwebmsg stability on a heavily-loaded server.

Ron Hornbaker
President/CTO
  .  .  .  .  .  .  .  .  .  .  .  .  http://humankindsystems.com 
  .  .  .  .  .  .  .  .  .  .  .  .  w e  c o d e.  w e  c a r e.

  .  http://AnswerTrack.com - eCRM email tracking solution
  .  http://KillerWebMail.com - the name says it all
  .  http://hksi.net/products - EZSignUp, You'veGotIMail!, etc...
  .  http://hksi.net/testimonials - 2,346 admins can't be wrong


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED]]On Behalf Of Chris Bone
> Sent: Tuesday, February 05, 2002 7:28 AM
> To: [EMAIL PROTECTED] 
> Subject: Re: [IMail Forum] Imail is down more than it is up!
>
>
> I had exactly the same thing - server resources
>
> I removed my Killer Templates and now the server is rock solid
>
> I am looking into purchasing another server to run my SQL
> Server on - to remove the load from the IMail machine
>
> Then I can have my KWM templates back ;)


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