Actually, I am the one who reads KB feedback.
I also read Scott's message (and yours).
Dave MacMillan
Knowledge Base Content Manager

In reply to 12 Mar message from [EMAIL PROTECTED]:
>I have the following suggestion:
>Everyone go to http://support.ipswitch.com/kb/IM-20020307-DM01.htm
>and in the feedback box, copy the text that Scott quoted into it
>and check no help at all, then submit.
>That might get someone's attention if we flooded their feedback.
>John Tolmachoff
>IT Manager, Network Engineer
>211 E. Imperial Hwy., Suite 106
>Fullerton, CA� 92835
>714-578-7999, ext. 104
>[EMAIL PROTECTED]
>www.reliancesoft.com
>�

>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott
>Perry Sent: Tuesday, March 12, 2002 10:10 AM
>To: [EMAIL PROTECTED]
>Subject: [IMail Forum] IMail's "X1" RFC violation
>A number of people are aware that for years IMail's SMTP greeting
>has been
>non-RFC-compliant (RFC821 section 4.3).  Specifically, mail
>servers are required to answer with a 3-digit code, followed by a
>space or dash, followed by the host name of the server ("220
>mail.example.com ...").  IMail instead responds with "220 X1
>NT-ESMTP mail.example.com...".
>Ipswitch has a new Knowledge Base article at
>http://support.ipswitch.com/kb/IM-20020307-DM01.htm that now
>claims that
>although what they are doing does violate RFC821, it does not
>violate RFC2821 (which is in the process of replacing RFC821).  It
>specifically claims that the warning that our
>http://www.DNSstuff.com reports is incorrect.
>However, there are two flaws to this logic.  First, Ipswitch is
>wrong when
>they say that "RFC2821 supercedes RFC821" -- RFC821 is still the
>standard.  RFC2821 will likely replace RFC821, but RFC821 is
>currently the
>standard.
>Second, RFC2821 section 4.3.1 says specifically "All the
>greeting-type replies have the official name (the fully-qualified
>primary domain name) of
>the server host as the first word following the reply code."
>There is no
>vagueness or ambiguity here; IMail is now in violation of both
>RFC821 (the
>standard) and RFC2821 (the proposed standard).
>Hopefully, now that this is becoming a bigger and bigger issue,
>Ipswitch
>will take care of this issue.
>                                                    -Scott
>---
>Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
>IMail.  http://www.declude.com
>---
>[This E-mail was scanned for viruses by Declude Virus
>(http://www.declude.com)]

>Please visit http://www.ipswitch.com/support/mailing-lists.html to
>be removed from this list.
>An Archive of this list is available at:
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>Please visit the Knowledge Base for answers to frequently asked
>questions:  http://www.ipswitch.com/support/IMail/

>Please visit http://www.ipswitch.com/support/mailing-lists.html to
>be removed from this list.
>An Archive of this list is available at:
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>Please visit the Knowledge Base for answers to frequently asked
>questions:  http://www.ipswitch.com/support/IMail/



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