Please help with this issue if you can. here's an example of an email that was successful between the parties have this issue:
04:11 08:40 SMTPD(0B910140) [199.199.199.199] connect 25.25.25.25 port 56994 04:11 08:40 SMTPD(0B910140) [25.25.25.25] EHLO mailsrv.acme.com 04:11 08:40 SMTPD(0B910140) [25.25.25.25] MAIL From:<[EMAIL PROTECTED]> 04:11 08:40 SMTPD(0B910140) [25.25.25.25] RCPT To:<[EMAIL PROTECTED]> 04:11 08:40 SMTPD(0B910140) [25.25.25.25] C:\IMAIL\spool\Dae58140.SMD 1945 04:11 08:40 SMTP-(00000138) processing C:\IMAIL\spool\Qae58140.SMD 04:11 08:40 SMTP-(00000138) ldeliver mail.niceserver.com receip-main (1) [EMAIL PROTECTED] 1945 04:11 08:40 SMTP-(00000138) finished C:\IMAIL\spool\Qae58140.SMD status=1 later, the sender sends another email, but the receipent never got it: 04:11 09:36 SMTPD(11EC0136) [199.199.199.199] connect 25.25.25.25 port 53375 04:11 09:36 SMTPD(11EC0136) [25.25.25.25] EHLO mailsrv.acme.com 04:11 09:36 SMTPD(11EC0136) [25.25.25.25] MAIL From:<[EMAIL PROTECTED]> 04:11 09:36 SMTPD(11EC0136) [25.25.25.25] RCPT To:<[EMAIL PROTECTED]> It look like our mail server receives the message, but it never gets spool and never gets to our user. i searched the log file for "11EC0136," but only those 4 instances could be found. they tried to send again and the same thing happened. 04:11 14:51 SMTPD(12CC00E0) [199.199.199.199] connect 25.25.25.25 port 61111 04:11 14:51 SMTPD(12CC00E0) [25.25.25.25] EHLO mailsrv.acme.com 04:11 14:51 SMTPD(12CC00E0) [25.25.25.25] MAIL From:<[EMAIL PROTECTED]> 04:11 14:51 SMTPD(12CC00E0) [25.25.25.25] RCPT To:<[EMAIL PROTECTED]> i searched the log for other instances with this mailserver and we were able to send and receive email between them throughout the day. Please assist. Ruben Alvarez Internet Technologist opus:creative 503.220.0252 / 888.300.6787 Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
