Because of the nature of Magistr.32768 changing the reply-to, we started
also sending notifications to abuse@SENDERDOMAIN

We seem to get much better response when their ISP is also tracking them
down, most times for AUP violations.

The abuse@SENDERDOMAIN that get bounced, I usually include the following
note and track down an address that will work for the domain

-----NO ABUSE ACCOUNT MESSAGE-----
The domain listed below is not accepting mail to the abuse@ account.

Mail servers are expected by RFC2142 to accept mail to abuse.

Please refer to the following link to better understand the correct
configuration of your domain.

http://www.dnsstuff.com/tools/dnsreport.ch?domain=PUTYOURDOMAINNAMEHERE

You are receiving this message because our automated email virus scanning
system attempted to notify your abuse@ account of a virus originating in
your domain name, and the message was returned.  Further details about the
original notification is below.

Thanks
-----END NO ABUSE ACCOUNT MESSAGE_____

Trent
-----------
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com <http://www.whtvcable.com>  (
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>  )



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Steven Driscoll
Sent: April 19, 2002 8:23 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


Good feedback...thanks!  It's nice to know that some users like the notice.

Steve

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Grant Griffith
- IMail
Sent: Friday, April 19, 2002 8:57 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


Steve,

        We send notifications to the sender of the virus and have had positive
feedback by doing so.  We also are using Declude Virus to do this and it
works really well.  We have never received a negative message from anyone
that has received the notifications.  Most are all thanks for letting me
know about the virus and where to go to get it cleaned up responses.

Sincerely,
Grant Griffith, Vice President
EI8HT LEGS Web Management Co., Inc.
http://www.getafreewebsite.com
877-483-3393

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Steven Driscoll
Sent: Friday, April 19, 2002 7:49 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


The company doesn't care if I ask a questions.  Getting feedback from others
doing the same thing or having the same issues is what these lists are all
about.  I am looking for feedback relating to setting up a policy of notify
or not to notify.  I want to hear what others are doing before I set up a
policy going forward.  I have been sending notifications but I want to
review the practice to see if it has any real value.  That is why I asked
the question here.  If others of you find no value or if everyone has the
same idea to notify then I would like to weigh that factor in my decision.

On another note.  I like the Declude spam filter.  It has cut down the
amount of spam by about 60-70%  It takes a bit to work out the level of
protection you want, it also takes time to white list those who do not have
their servers set up properly,  but I think it is good product.

As Always I Remain...

Steve D

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Don Schreiner
Sent: Friday, April 19, 2002 7:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


We use Declude AV which sends automated notifications to sender (or
optionally recipients too) warning them about infected e-mails. Our
customers love it and are most appreciative of the notifications. Almost
too funny you are an IP Switch employee. I am sure the IMail AV
department over there is going to love your post/inquiry! I always
wondered why IPSwitch did not work a deal with Declude?  It's a
fantastic and more affordably priced product for most on this list. At
the same time IMail server is great too! Well... 6.06 is anyway, as I
waiting for version 7.** stabilization. Give Declude AV a whirl and I am
sure you will agree. Also, what a great testimony to Declude Junk Mail
if IPSwitch is using!

-Don S.

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:IMail_Forum-
> [EMAIL PROTECTED]] On Behalf Of Steven Driscoll
> Sent: Friday, April 19, 2002 6:52 AM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Virus Stuff!
>
> Good Morning all....
>
> First off...I'm new to the list.  I'm Steve Driscoll the IT Manager at
> Ipswitch.  I have been lurking for the past few months.  I've been
with
> Ipswitch since August of last year.
>
> This daily battle of the virus is taking more and more of my time.  I
see
> numbers like 50 here and 25 there.  I have to tell you I am getting
hit at
> the rate of 1000+ per day.  I had over 2000 W32.Klez.H@mm yesterday
and
> when
> I started up my mail this morning there were 960 overnight.  With all
that
> said....
>
> Is anyone following up on these things?  I mean has anyone written a
> script
> that sends a warning back to the sender and lets them know they have
the
> virus?  Or do we simply delete the warnings and go on from there.  I
> wonder
> if it would do any good?
>
> FYI...I am running ImailAV (bet you couldn't have guessed that), and
> Declude
> for SPAM.
>
> Steve Driscoll
> Manager of Information Technology
> Ipswitch, Inc.
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
> Please visit the Knowledge Base for answers to frequently asked
> questions:  http://www.ipswitch.com/support/IMail/
> ----------
> [This e-mail scanned by CompBiz for Viruses. http://www.CompBiz.Net]



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