Kevin Bilbee wrote: > You forgot to let us know the version of imail. > > In version 6 we had issues with spell check that would cause the user to > loose the message but not crash the web interface. We are now on 7.1 no hot > fix and have not seen any issues with the spellchecking feature. > > Kevin Bilbee > > > I'm receiving an error, 7031, in the event log for w2k. It states: The > IMail Web service terminated unexpectedly. It has done this 1 times(s). > The following corrective actions will be taken in 60000 milliseconds: > Restart the service. > > I've seen this error the day before too and it correlates to the > following action of events. Could IMail Web service could be crashing > due to the spell checking feature. When a person types a full page > email, via web interface, and chooses the spell checking feature - IMail > crashes horribly.. dumps the typed email.. then will not reload until a > 'refresh' is initiated. > > A simple email of say 1 paragraph works fine with the web interface and > spell checking. Spell checking for the client is set to Java 1.2 and > the client has Java 1.2 installed on his local. All the correct ports > are open and we don't use any (SSL) silly socket layers. Could this be > yet another incompatibility with Micro$ofts' Java? or another BUG within > IMAIL? > > Has anyone been able to use the spell checking feature effectively, at > all, with no problems? > > We use the latest and greatest of IMail, KillerWeb, and Declude. It all > tries to run on a Windows 2K server patched with all available patches > and hotfixes, multiple processors, 4 gigs ram, Raid 5 spanned across 3 > 18 gig HD's with over 40% free space, yada yada yada.. We have web > sites that are running cgi, asp, vb, html, and other 'REAL' programs > that have had absolutely NO problems since day 1. >
Kevin, Thanks for the response.. latest and greatest.. version 7.1 w/hotfix.. I'm suspecting that the spell checking works for simple 1 to 2 paragraphs but not for a full page email. Email generation is just simple text.. no fancy html stuff or any hidden characters. I can duplicate the problem but just can't put my finger on it. Resource Manager shows no negative concerns and available memory is around 3 gigs constant. CPU is 90 + % available. No known memory leaks with any progs. Possibly an incompatibility with the Java and M$ Windows.. I have version 1.4 and the other is version 1.2. Have reset and tried with 1.1 and still bombs out after a full page of email. 1-2 paragraphs no problem.. full page.. it just doesn't work. Hopefully the folks at IPSWITCH will utilize a more effective way of spell checking documents. Although spell checking isn't necessary a requirement for email, it sure makes it a strong selling point. What erodes this fine product is it's lack of ability to fulfill it's stated features. (Things just don't work as stated). But then again... when we depend on other 3rd party products and various platforms.. it's truly amazing how anything works at all. ;) Final note.. easy to complain.. but here is a solution: have users whom want/need spell checking auto download an ocx that would install the spell checking package on their local. At the time of spell checking have the email contents transmitted to the local and have the local w/ocx plugin do it's magic. At least if it bombed out you'd still have all your work up on the email server. ~Rick ___________________________________________________________________ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
