Hi, We just moved to IMail 7.12 a week ago. We are running Win2K, SP3, dual processor box.
There seems to be a problem with our IMAP accounts. For example, we use a Support box and notice that the clients running Outlook XP/2002, Entourage Mac, Outlook Express are experiencing the same problems as we have tested on both platforms, mail clients. The problems are that the box is not live synching - if one person reads the message, it is still bold in another persons client. Even when I read new messages, it still shows my inbox as if new messages were unread. Also, if one person deletes or flags the message, it won't show up immediately for the other clients. We have found that switching to working offline, then back online updates the box properly. Also, the box does seem to update itself after about 5-10 minutes on its own - far too long to be useful. We are all connected over WAN - not on a LAN. We checked the CPU usage, no problem. We also run Declude JunkMail and Virus. Important: we *did not* have this problem using our old mail server. It worked perfectly until we switched to Imail. Has anyone else experienced these type issues and have any suggestions on how to fix. It is really making our Support job very difficult and I need it fixed. Please .cc me as I am on digest. Thanks in advance, George ------------------------------------------------------------- George A. Ruzzier, Jr. - President InnoTech - Internet Presence Specialists Phone: 949-770-9404 x115 * FAX: 949-709-4790 Visit: http://www.inno-tech.com ------------------------------------------------------------- * Web Design * Hosting * Databases * Co-Location * Register or Transfer Domain Names as low as $12/yr http://www.Domain-Name-Store.com Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
