List folks- I have mail list issue that I can't solve. We have a user that has a true opt in email list. Many of his 10,000 AOL list members are not receiving list mail. AOL has been contacted (ISP relations - postmaster) and they said that they are NOT blocking the mail from our SMTP server.
Looking through the log, I have seen a very frequent occurrence of SMTP_DELIV_FAILED preceeded by "s: s". This is obviously the problem but what does "s: s" mean? It seems to go through fine sometimes and then fail like this other times. Even to the same AOL MX. The small log snippet below shows normal send to 5 aol.com users and then two more attempts with these strange failures. Help! 12:18 17:44 SMTP-(000006C0) Connect aol.com [64.12.136.121:25] (1) 12:18 17:44 SMTP-(000006C0) 220-rly-xc01.mx.aol.com ESMTP mail_relay_in-xc1.7; Wed, 18 Dec 2002 20:44:16 -0500 12:18 17:44 SMTP-(000006C0) 220-America Online (AOL) and its affiliated companies do not 12:18 17:44 SMTP-(000006C0) 220- authorize the use of its proprietary computers and computer 12:18 17:44 SMTP-(000006C0) 220- networks to accept, transmit, or distribute unsolicited bulk 12:18 17:44 SMTP-(000006C0) 220 e-mail sent from the internet. 12:18 17:44 SMTP-(000006C0) >EHLO mail.kellysultimatesports.com 12:18 17:44 SMTP-(000006C0) 250-rly-xc01.mx.aol.com mail.kellysultimatesports.com 12:18 17:44 SMTP-(000006C0) 250 HELP 12:18 17:44 SMTP-(000006C0) >MAIL FROM:<[EMAIL PROTECTED]> 12:18 17:44 SMTP-(000006C0) 250 OK 12:18 17:44 SMTP-(000006C0) >RCPT To:<[EMAIL PROTECTED]> 12:18 17:44 SMTP-(000006C0) 250 OK 12:18 17:44 SMTP-(000006C0) >RCPT To:<[EMAIL PROTECTED]> 12:18 17:44 SMTP-(000006C0) 250 OK 12:18 17:44 SMTP-(000006C0) >RCPT To:<[EMAIL PROTECTED]> 12:18 17:44 SMTP-(000006C0) 250 OK 12:18 17:44 SMTP-(000006C0) >RCPT To:<[EMAIL PROTECTED]> 12:18 17:44 SMTP-(000006C0) 250 OK 12:18 17:44 SMTP-(000006C0) >RCPT To:<[EMAIL PROTECTED]> 12:18 17:44 SMTP-(000006C0) 250 OK 12:18 17:44 SMTP-(000006C0) >DATA 12:18 17:44 SMTP-(000006C0) 354 START MAIL INPUT, END WITH "." ON A LINE BY ITSELF 12:18 17:44 SMTP-(000006C0) >. 12:18 17:44 SMTP-(000006C0) 250 OK 12:18 17:44 SMTP-(000006C0) rdeliver aol.com multiple (5) <[EMAIL PROTECTED]> 6781 12:18 17:44 SMTP-(000006C0) >QUIT 12:18 17:44 SMTP-(000006C0) 221 SERVICE CLOSING CHANNEL 12:18 17:44 SMTP-(000006C0) Connect aol.com [64.12.137.89:25] (1) 12:18 17:44 SMTP-(000006C0) s: s 12:18 17:44 SMTP-(000006C0) 12:18 17:44 SMTP-(000006C0) SMTP_DELIV_FAILED 12:18 17:44 SMTP-(000006C0) >QUIT 12:18 17:44 SMTP-(000006C0) s: s 12:18 17:44 SMTP-(000006C0) s: s 12:18 17:44 SMTP-(000006C0) 12:18 17:44 SMTP-(000006C0) Trying cs.com (0) 12:18 17:44 SMTP-(000006C0) Connect cs.com [64.12.138.57:25] (1) 12:18 17:44 SMTP-(000006C0) s: s 12:18 17:44 SMTP-(000006C0) 12:18 17:44 SMTP-(000006C0) SMTP_DELIV_FAILED 12:18 17:44 SMTP-(000006C0) >QUIT 12:18 17:44 SMTP-(000006C0) s: s 12:18 17:44 SMTP-(000006C0) s: s 12:18 17:44 SMTP-(000006C0) To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/