-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Monday, September 15, 2003 7:51 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Certain ISP's failure/IMail
>For what it is worth I have been having the same issue. I have not found
>a solution on my end.
Step 1: Is the mail reaching your server (do you see "MAIL FROM:" lines
showing the mail coming in)?
Yes: Go to Step 2
No: Go to Step 3
NO.....it never reaches the server - logs never show attempt at connection
Step 3: Is your DNS good? Enter an address at your domain in the Mail
Test tool at http://www.DNSreport.com .
Yes: Most likely, the problem is at the remote end.
No: Fix the problem.
Hundreds of emails a day outside these domains work well - and no problems
at www.dnsreport.com
Step 4: Check all log files entries to track the E-mail, and see where/why
it was deleted.
You cannot check them as according to IMail they never occurred/arrived.
This won't always get you a definite answer, and requires some
knowledge/skills, but will help narrow down where the problem is.
-Scott
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