We have received an email today which was sent out from our server on
3/10/03 (last friday).

Actually, your server received it on 6 Oct 2003:


Received: from 10.0.1.12 [10.0.1.12] by mail01.xxxx.com with ESMTP
  (SMTPD32-7.07) id AB0E10D400E6; Mon, 06 Oct 2003 15:24:14 +0100
Content-type: text/html
Date: Fri, 03 Oct 2003 16:31:10 +0100

Although it was sent on 3 Oct 2003, it was received by your server on 6 Oct 2003.


Admit that header above has not much information, could anyone suggest where
could the delay have occurred?

It occurred somewhere between the mail client and the IMail server (before IMail received the E-mail).


Most likely, the mail client tried connecting to the IMail server during that time but could not for some reason (perhaps it had no Internet connection, perhaps the IMail server was down, it could be any of a number of different things). The first place to look is the IMail SMTP log file to see if it was receiving E-mail from other locations during that time, and to see if there were any connection attempts from this mail client during that time.

-Scott
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