I've had to increase my time out to 30 minutes. Long-worded customers were experiencing a time out frequently. I've also tried to train customers to save their work to the drafts folder if the phone rings, etc.
~Katie -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bridges, Samantha Sent: Monday, October 13, 2003 7:06 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] Time Out question...loosing messages Having some users complain that they are in the middle of typing and they get kicked out...losing the message. Anyone seen/heard of this before. Should I increase the timeout? Thanks. Samantha To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
