Re: [IMail Forum] problems checking mail

Tue, 11 Nov 2003 18:40:40 -0800

Title: Message
Are you trying to access it from within your LAN using the external IP address of your router?
 
If so try using the internal address of your server, eg: 192.168.0.1:8383
 
If this works then you have a routing issue. 
----- Original Message -----
Cc: imail
Sent: Wednesday, November 12, 2003 2:18 PM
Subject: Re: [IMail Forum] problems checking mail

strange.
 
thanks for your response.
 
i just had some outside users try and they can reach it, but no one on our LAN can.
 
any theories?
 
i dont see any settings to block local users...
 
thanks,
jason
 
 
 
----- Original Message -----
Sent: Tuesday, November 11, 2003 4:20 PM
Subject: RE: [IMail Forum] problems checking mail

Jason,
 
I am able to pull up the default webmail interface at
 
 
I just started reading through your thread, so you might have made changes since when you posted this
 
 
Robert Root Jr.
Systems Administrator
Vicor, Inc.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Wilson
Sent: Tuesday, November 11, 2003 4:02 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] problems checking mail

i am not sure if this helps, but i tried NSLOOKUP.EXE and typed "type=mx imail.themusic.com"
and got this response:
 
server: imail.classicrecords.com
address: 68.165.180.42
 
dns request timed out
timeout was in 2 seconds
 
i think this is my problem.
 
any suggestions?
 
 
thanks
 
 
 
 
----- Original Message -----
To: imail
Sent: Tuesday, November 11, 2003 2:21 PM
Subject: [IMail Forum] problems checking mail

i had asked a similar question recently, but now that i have more info, i shall ask again.
 
we have been running an imail server (7.07) here for at least a year. i was not the person who set it up, but am now in charge of maintaining it.
 
apparently, users have never been able to check their mail from anywhere outside of our LAN.
 
the clients have to be configured using the internal IP for the imail server as pop and smtp.
 
nor can i visit imail.server.com:8383 to check via the web outside of the LAN.
 
if i ping the hostname, it resolves to the external IP for both hostnames on the server (one is virtual).
 
i have a feeling that this may have something to do with a port not being opened on our router or something related to that, but it seems odd that the hostname resolves when pinged.
 
port 8383 appears to be open and is mapped to the imail server.
 
we have a DSL connection with a static IP.
 
any ideas?
 
 

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