I did a test using your tools page sending myself both "eicarencodedzip" and "eicardynamicencodedzip" and they both went through.
I have BANEXT EZIP on my virus.cfg. where will i look next?
Please go to the Declude Virus mailing list or contact our support department for help (most likely, you aren't running the latest interim release, which is required for this to work).
-Scott
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