This problem showed up in January when some of our faculty (from our
Exchange 2003 server) reported problems with attachments being sent to
students on our Imail server. The message size would reflect the email with
the attachment and there was a paper clip but no attachment link in the
message. The problem affected all users. When I initially reported the
problem it was suggested to me to that the problem was with the way the
attachments were being sent. I did have difficulty reproducing the problem,
but was able to verify that the faculty members were sending the attachments
properly.

Later I was finally able to reproduce the problem and contacted your support
department who finally acknowledged a bug with the way Imail was handling
multipart/mixed attachments but they could not provide me with an estimate
of when the problem would be resolved. He stated that he would add me to the
list of affected installations for this bug. I was not given a reference
number of any kind.

I implemented a workaround by configuring our Exchange server to uses
UUEncode to create the attachments when sending to our Imail server.

Richard Edge 
Senior Systems Administrator 
Technology Services Department 
TRINITY WESTERN UNIVERSITY 
Voice: 604-513-2089 
E-mail: [EMAIL PROTECTED] 
WWW: http://www.ucs.twu.ca 
FAQ: http://www.ucs.twu.ca/resources/faq.htm
 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Korsak
Sent: Wednesday, March 31, 2004 12:27 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] IMail Server 8.10 Release

Richard,

I do not know that answer off the top of my head.  Do you have any other
details so I can track down the issue and see if we have resolved that yet.

John Korsak
Messaging Product Marketing Manager

----- Original Message -----
From: "Richard Edge" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, March 31, 2004 3:16 PM
Subject: RE: [IMail Forum] IMail Server 8.10 Release


Does this release have the problem with "MIME multipart/mixed"
attachments resolved?

Richard Edge
Senior Systems Administrator
Technology Services Department
TRINITY WESTERN UNIVERSITY
Voice: 604-513-2089
E-mail: [EMAIL PROTECTED]
WWW: http://www.ucs.twu.ca
FAQ: http://www.ucs.twu.ca/resources/faq.htm


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Korsak
Sent: Wednesday, March 31, 2004 11:38 AM
To: IMail Forum
Subject: [IMail Forum] IMail Server 8.10 Release

IMail Forum Members:

As I see many of you know we are in the process of releasing IMail
Server 8.10.  I tried to incorporate any of the questions I have seen
from earlier today.  If I missed anything let me know.

For this release we are focusing on four main areas:

Collaboration
Work more effectively as an organization through the use of
collaboration tools that allow you to quickly and easily distribute
up-to-date information.  Increased access to information means users can
spend more time working and less time scheduling meetings and
distributing information.
Scheduling a meeting with a small group of people can now take a minute
of your time instead of hours.  Easily share documents and collect
feedback across different teams and organizations.  Every user in your
organization can have updated details for common contacts without
needing to distribute a new contact list or update individual address
books, ensuring your personal interactions are on-time, accurate and
personalized.

Shared Calendaring and the Global Address List will be available through
a new add-on to IMail Server, Bynari Insight Connector for IMail Server.
Free/Busy Scheduling in Microsoft Outlook, also know as group
scheduling, will be available through WS_FTP Server.  The Bynari Insight
Connector is a plug-in to Microsoft Outlook and will be licensed on a
per seat basis.  List price will start at $15 per user.  These products
will be available at the end of April.

Anti-spam
Ipswitch is continuing to advance in the fight against spam by defeating
the latest spammer tricks and improving the effectiveness of white
lists.  The addition of word normalization can dramatically increase the
effectiveness of anti-spam filters by stopping tricks such as putting
periods between each letter in an attempt to fool spam filters (i.e.
r.e.f.i.n.a.n.c.e).  Word normalization removes any non-alphabetic
characters within a word prior to applying Bayesian Statistical
Filtering or Phrase Filtering.  The same phrase list can now be applied
to both the subject and body, decreasing administration time.  New
subject modification allows end-users to control what happens to spam
and streamlined whitelisting provides a comfort level that lets users
get back to work without worrying about missed email.  We have also
added the ability to search for deceptive text which is when the text is
encoded.  For example,
&#82;&#101;&#102;&#105;&#110;&#97;&#110;&#99;&#101; actually displays
the word 'Refinance'.

Anti-virus
The addition of a second anti-virus offering allows Ipswitch to meet the
anti-virus needs of all organizations regardless of price constraints.
Users can now balance features and cost in order to select an anti-virus
option that works for them.  IMail Anti-Virus Premium Edition is powered
by industry leading Symantec Scan Engine technology, offering the most
reliable, high performance anti-virus available.  The Premium Edition is
strictly a name change of the current IMail Anti-Virus offering,
existing customers will be unaffected.  IMail Anti-Virus Standard
Edition is powered by award winning Softwin BitDefender technology,
offering a cost effective, dependable alternative.  Both products are
fully integrated with IMail Server, ensuring that all email traffic is
scanned before delivery.  They also offer the ability to automate virus
signature updates to download updates without user intervention.  Virus
scanning can now be enabled for each domain regardless of whether it has
a real IP address or not.

Quality & Performance
IMail Server leverages the knowledge and rapid development of the open
source community through the use of Open LDAP and Open SSL.  This allows
Ipswitch to focus on development of the core product and meeting the
messaging needs of our users.  The addition of OpenLDAP also means that
non-IMail user information can now be added to the LDAP database and
LDAP information can be provided for all domains, even those without a
real IP address.  The log analyzer helps administrators to track down
anomalies and unusual traffic patterns before they become problems.  The
addition of Classic WebMail to the core product allows users to work in
their preferred language without administrator intervention, reducing
the amount of time needed to support users.

Email notifications are currently going out to service agreement holders
and warranty customers.  The rest of the product announcement emails
will be sent when the release is completed at the end of April.

John Korsak
Messaging Product Marketing Manager


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